CIS 5.3x - Bug Report - not sure why I got the pop up that CIS had a bug [NBZ]

The bug/issue

  1. What you did: Nothing. I was just surfing the net when I got the popup window advising that CIS had a bug and wanted me to email the bug report, which I did, but in my forum thread about another CIS issue, they suggested I also create this thread. Here’s my other thread.

  2. What actually happened or you actually saw: Just the pop up notice of the bug report and asking me to email it to Comodo, which I did.

  3. What you expected to happen or see: N/A

  4. How you tried to fix it & what happened: No, other than these two threads.

  5. If its an application compatibility problem have you tried the application fixes here?: N/A

  6. Details & exact version of any application (execpt CIS) involved with download link: N/A

  7. Whether you can make the problem happen again, and if so exact steps to make it happen: No.

  8. Any other information (eg your guess regarding the cause, with reasons): This is a fresh clean install of CIS 5.3x and things worked fine for a few days until I had these two issues.

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List: See other thread for screenshts of that issue. I’m not sure if that issue is related to this bug reprort.
  3. A CIS config report or file. Zip file attached.
  4. Crash or freeze dump file:

Your set-up

  1. CIS version, AV database version & configuration used: 5.3.174x
  2. a) Have you updated (without uninstall) from CIS 3 or 4: NO
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: YES
  3. a) Have you imported a config from a previous version of CIS: NO
    b) if so, have U tried a standard config (without losing settings - if not please do)?:
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):
  5. Defense+, Sandbox, Firewall & AV security levels: D+= , Sandbox= , Firewall = , AV =
  6. OS version, service pack, number of bits, UAC setting, & account type: XP-SP3, P4, 3.06Mhz processor speed, 784MB RAM
  7. Other security and utility software installed: No other active running programs. Regular scans with standalone programs like MalwareBytes, SuperAntiSpyware, etc.) with nothing big ever found.
  8. Virtual machine used (Please do NOT use Virtual box): NO

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Thank you for your issue report.

Moved to verified.

Thank you