I am posting because i received this pop up (screenshot).
The bug/issue
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What you did: I was using sandboxie and downloading the eicar file. I got a notification of the antivirus and ignore it and then tried to execute the file within sandboxie. Then i got a 2 pop up from Defense+ wich i first allowed it and later runned the file again and blocked the pop up of Defense +.
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What actually happened or you actually saw: When i closed sandboxie, (but not deleted the contents of it, nor terminated), CIS5 terminated (at least the GUI) and i got that screenshot of the error.
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What you expected to happen or see:
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How you tried to fix it & what happened: I just restarted Comodo and it worked. The eicar file was in the sandbox and it was scanned on line and then deleted (screenshot 2). if i am not mistaken it did that after i deleted the contents of the sandboxie.
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Details (exact version) of any software involved with download link: eicar anti-malware test file
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Any other information you think may help us:
Files appended
- Screenshots illustrating the bug: yes
- Screenshots of related event logs or the active processes list: yes
- A CIS config report or file.
- Crash or freeze dump file: yes
Your set-up
- CIS version & configuration used: CIS 5.0.162636.1135, proactive
- Whether you imported a configuration, if so from what version: no
- Defense+ and Sandbox OR Firewall security level: Defense + and firewall in safe mode,sandbox enabled
- OS version, service pack, no of bits, UAC setting, & account type: windows 7 home premium 32 bits, UAC in default configuration, administrator (account)
- Other security and utility software running: Sandboxie, malwarebytes SAS and Hitman pro on demand.
- CIS AV database version: 6204
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