I’ve had some problems with updating Avira AntiVir. When I click to update the program, the usual update window simply doesn’t appear. It notes that “Job started” under events, i.e that I clicked to update, but then nothing more happens. I have a hard time finding the reason behind this, so I would like to know if CFP or Defense+ may have something to do with it. If so, then what, and what can I do to solve it?
And even if you don’t think CFP or Defense+ is involved, but has an idea of what else it might be, then you’re most welcome to tell me that.
Do you have any rules in" application rules "set up for Avira?
I have 2 which are:
C:\Program Files\Antivir PersonalEdition Classic\update.exe Trusted Application
Allow all Incoming and Outgoing Requests
C:\Program Files\Antivir PersonalEdition Classic\avnotify.exe Custom
Allow IP Out form IP any to IP any where protocol is any
Ah yes I forgot about the firewall, of course you need outbound access for update.exe, I myself have assigned the Outgoing Only predefined policy and it’s enough.
I tried to use Antivir on my Vista machine. The update didn’t work and the problem was apparently caused by my using the Norton removal tool. This had removed part of windows needed by the updater. I was not able to repair it so changed to AVG.
Thanks for the replies. I didn’t find any indication that Defense+ blocked AntiVir updating in the “Wiew Defense+ Events”.
This problem occurred after I ran Norton Removal Tool (presumably there were some rests of Norton left in the computer). Before that, things were fine, updating worked excellent. I can’t see how it would be connected to this, but I better mention it at least.
I had already started writing my post, so I didn’t see this one, sorry.
Ahh yes! That’s what I mentioned. And yeah, I’ve Vista too. So I’m not alone in this. Well, I’m extremely happy it wasn’t caused by malware at least. Well, I at least hope it isn’t malware behind.