CCAV update and Windows Firewall

Discontinued Products Help - CCAV
1

I’m using CCAV with Windows Firewall set to block outgoing connections.
I have added rules to allow:
%ProgramFiles% (x86)\COMODO\COMODO Cloud Antivirus\ccavsrv.exe
%ProgramFiles% (x86)\COMODO\COMODO Cloud Antivirus\ccavvirth.exe
%USERPROFILE%\AppData\Local\TempCheckUpdate\ccavsrv.exe
ccavsrv (CCAV service)

CCAV is working fine, but when I manually check for updates (from CCAV main window), it says it can’t and asks to check my network.
Is there anything else I shall allow?

Thanks

2

Please see if you can ping download.comodo.com.

3

I checked with WF set to allow every outgoing connections and it was working, so I guess the problem is about outgoing rules.
I researched on the web and I probably have to add a rule like this:
Name: ICMPv4-Out (Echo)
Program: %USERPROFILE%\AppData\Local\TempCheckUpdate\ccavsrv.exe
Protocol: ICMPv4
ICMP type: Echo request
Remote IP address: download.comodo.com

I’ll try this when I get back to my home PC, in the meantime if someone has any comment, you are welcome to post it here :slight_smile:

4

No, it’s not working…

5

Ok, I think I found the culprit.
WF didn’t like the path written as:
%USERPROFILE%\AppData\Local\TempCheckUpdate\ccavsrv.exe
so I had to write the full path
C:\Users\username\AppData\Local\TempCheckUpdate\ccavsrv.exe
Now manual update is working :-TU