CAV and CISP installer instantly fails on Windows 2000

A. THE BUG/ISSUE (Varies from issue to issue)

  • Summary - Give a clear summary in the topic subject, NOT here.
    • Can U reproduce the problem & if so how reliably?:
      100% reproducible
    • If U can, exact steps to reproduce. If not, exactly what U did & what happened:
      1:Download installer files from your web site.
      2:Run installer…watch it extract files and then…
      3:Instantly get Windows error dialog box indicating "cmdinstall.exe -log -setupname “cav_installer.exe” -sfx “G:" -type alone -mode cavfree” is not a valid Win32 application
    • If not obvious, what U expected to happen:
    • If a software compatibility problem have U tried the conflict FAQ?:
    • Any software except CIS/OS involved? If so - name, & exact version:
    • Any other information, eg your guess at the cause, how U tried to fix it etc:
      Environment variable? Typo in script? Product not compatible with win2k even though it says so on the web site?
  • Exact CIS version & configuration:
    CAV and CISpremium both have the same file version: 7.0.55655.4142, product version 7.0.317799.4142
    • Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:

    • Have U made any other changes to the default config? (egs here.):

    • Have U updated (without uninstall) from CIS 5 or CIS6?:
      no, first timer.

      [li]if so, have U tried a a clean reinstall - if not please do?:

    • Have U imported a config from a previous version of CIS:

      [li]if so, have U tried a standard config - if not please do:

    • OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
      win2k sp4 english localization, no virtual machine, on a Thinkpad

    • Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
      a=no b=AVG and Norton, uninstalled long ago. No trial s/w

  • Always attach - sorry, could only find this log file…

[attachment deleted by admin]

Could you point to the web page where you see it states CIS and CAV are compatible with Win 2k? The web site is wrong.

CIS was never designed to work with Windows 2000. The old Comodo Firewall 2.x will work on Windows 2000.

Well, this may just be a “D’Oh!” situation.

The download link I was using:

All I’m looking for is AV, not anything else. Ideas???

As mentioned by EricJH, CIS does not support Windows 2000. I will therefore move this to the HELP section of the forum.

You can use . Or use the CIS installer you already downloaded and choose Customize installation and choose to only install the AV.

Using the above mentioned installer, …/3000/standalone/cav_installer.exe, returns the error, “not a valid Win32 application” immediately after extracting when executed in Windows 2000 Professional.

So you know.

CIS, CFP and CAV are not designed to run on Windows 2000 hence the error message. They support Windows XP SP2 and later.