Cant update rules to version: 1.232

i can’t update rules in cpanel waf plugin

after the updater is finished

I still have

Current rules version 1.231 Rules 1.232 is available Restore rules
CWAF plugin version 2.24.5 (Latest version)
Web Platform Apache
Apache version
Mod_security compatible no
Mod_security loaded no
Mod_security conf
Found websites no

in log i have

23/09/20 20:48:50 updater[3312469] debug is ON, level = 10 23/09/20 20:48:50 updater[3312469] create pid file 23/09/20 20:48:50 updater[3312469] try to get data from CWAF server 23/09/20 20:48:50 updater[3312469] lwp_params: timeout=60 sec, save_to_file flag: 0 23/09/20 20:48:50 updater[3312469] normalize content 23/09/20 20:48:50 updater[3312469] parse JSON from CWAF server 23/09/20 20:48:50 updater[3312469] got answer from CWAF (OK) 23/09/20 20:48:50 updater[3312469] save response 23/09/20 20:48:50 updater[3312469] lwp_params: timeout=60 sec, save_to_file flag: 1 23/09/20 20:48:50 updater[3312469] file has been downloaded successfully: cwaf_rules-1.232.tgz 23/09/20 20:48:50 updater[3312469] /var/cpanel/cwaf/tmp/rules.tgz original md5sum - a569e686ce3d0bc0c92fbc4972c22b3d 23/09/20 20:48:50 updater[3312469] /var/cpanel/cwaf/tmp/rules.tgz local md5sum - a569e686ce3d0bc0c92fbc4972c22b3d 23/09/20 20:48:50 updater[3312469] file successfully saved (/var/cpanel/cwaf/tmp/rules.tgz) 23/09/20 20:48:50 updater[3312469] make backup for previous rules version 23/09/20 20:48:50 updater[3312469] prepare to remove directory /var/cpanel/cwaf/tmp/rules/workdir2 23/09/20 20:48:50 updater[3312469] remove directory /var/cpanel/cwaf/tmp/rules/workdir2 23/09/20 20:48:50 updater[3312469] set work directory (/var/cpanel/cwaf/tmp/rules/workdir2) 23/09/20 20:48:50 updater[3312469] extract rules 23/09/20 20:48:51 updater[3312469] link userdata to rules 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_wl_agents, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_wl_agents 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_wl_methods, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_wl_methods 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_bl_extensions, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_bl_extensions 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_bl_headers, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_bl_headers 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_wl_IPs, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_wl_IPs 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_bl_referers, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_bl_referers 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_bl_domains, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_bl_domains 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_wl_content_type, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_wl_content_type 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_wl_extensions, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_wl_extensions 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_bl_URLs, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_bl_URLs 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_bl_IPs, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_bl_IPs 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_login_pages, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_login_pages 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_bl_cookies, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_bl_cookies 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_wl_domains, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_wl_domains 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_wl_URLs, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_wl_URLs 23/09/20 20:48:51 updater[3312469] symlink /var/cpanel/cwaf/etc/userdata/userdata_bl_agents, /var/cpanel/cwaf/tmp/rules/workdir2/rules/userdata_bl_agents 23/09/20 20:48:51 updater[3312469] scheme is not changed, no transformation required 23/09/20 20:48:51 updater[3312469] updating user exclude lists with new excludes from rules 23/09/20 20:48:51 updater[3312469] Excludes: nothing to update 23/09/20 20:48:51 updater[3312469] webserver restart failed (try 1) 23/09/20 20:48:51 updater[3312469] update failed, restoring previous rules version 23/09/20 20:48:51 updater[3312469] set work directory (/var/cpanel/cwaf/tmp/rules/workdir1) 23/09/20 20:48:51 updater[3312469] webserver restart failed (try 2) 23/09/20 20:48:51 updater[3312469] webserver restart failed (try 3) 23/09/20 20:48:51 updater[3312469] update successful 23/09/20 20:48:51 updater[3312469] update process finished!

Hello,
it is possible you have to update the file

/etc/cwaf/main.conf

there should be string

modsec_family=3

the issue occurs when you load modsecurity 2 rules set to the modsecurity 3

Hi,
for now available only standalone version of the CWAF plugin, without control panels.

Any idea on when the CWAF plugin will work for cpanel? we get an error that says “PERL module Crypt::SSLeay is NOT found” when we try to install even though prechecks say we have it installed. When we try to go to the plugin it gives us a 500 error in cpanel version 86.

If we want to use the agent only and make sure we don’t lose anything, should we remove the cpanel addon?

You have to remove cpanel plugin and install it in standalone mode.