can't connect to comodo unite

Help - CUnite
1

Hello,

A friend of mine created a network in comodo unite, joining the network I see all other users with “Connecting…” in front of their nicknames instead of their IP’s.

What can I do to solve the problem?

2

Hi

  Please confirm other friends in this network could connect to each other.
  Please list your Windows version, and firewall software installed.
3

Hi, yes, they can connect to each other, and when I appear online (only after change the status to “Appear Offline” and then “Avaliable”) they can see me and only see “Connecting…” not my IP.

SO - Windows 7 Professional 64 bits
Firewall - Windows firewall (when I turn the firewall off it the same thing happens)

4

Hi:

1. Please turn windows firewall on on Win 7.
2. Please make sure 'EzVpnSvc.exe ' process is in your firewall exception list to allow it for TCP/UDP protocols. This program is under folder Unite installed.
5

Hello,

Yes. That process is listed in the firewall exception list. Both in the public network and in the home network.