I am unable to update CIS from the version 3.8.65951.477 that is running on my system.
About 5-6 days ago it gave an “update found” type balloon, and when i let it do its update, it eventually asked for a reboot, but I declined at the time as I had other programs open. I didnt actually reboot the system until It was turned off and restarted the next morning. Every day since, it announces a program update (not like the virus database updates, altho it sometimes like to get those 5-10 times a day, very annoying, that cant possibly be correct) I let it fetch the update, i see the up/down arrows on the tray icon and then … nothing. After several days of this I finally went and tried a manual update, and left the update window open to see what was happening, and just a little ways in, it stops and then puts up error 109, says my internet connection was lost. Well my internet connection is fine- stays online 24/7 and no other program is having a problem with the connection, my DSL box never shows any interruptions, so theres some reason Comodo is losing the connection.
I have retried 3 or 4 times, it always checks and finds an update, and press next to start the update… but won’t complete. is there someplace where Comodo is possibly blocking its own transmissions?
I ran it again as I typed this to see if there’s any change, and got the same error at 12%, nothing else on my system had any problem with the internet connection. I dont see anything in any of the logs about anything in Comodo being blocked.
My OS is XP, i dont have any other firewalls installed, I think even the windows firewall is disabled. MBAM is installed but its the free on demand version only.
Any help? What other information might be useful?
Incidentally I havent seen the virus database update messages since this started. They were driving me crazy, even tho I have “balloon messages off” it still pops up a balloon every time the computer is started and then multiple times a day to announce multiple times the virus database was updated. You have to click it to make it go away, and occasionally it will do this over 6-8 times IN A ROW. (Same thing hap
pened on our other computer).
** additional:
I just checked our other computer, Comodo was on the same version this computer is at. So I did manual update check, and it found an update- it grabbed the update no problem- and then installed and asked for a reboot- which I did and it has rebooted and all looks fine. The only difference was on THIS computer I didnt do the reboot when it asked- (thats not always convenient!) so how do I clean that up so it will install properly?