Windows 7 Pro x64 Fully Patched until January 2020
(Including KB4474419) Administrator Account - UAC Disabled.
After removing CIS V18.104.22.16882 through the Uninstaller Tool, restarting 2 times and installing 22.214.171.12462 from the Offline Installer, once it is changed to ‘Proactive Security’ profile I cannot restart the machine anymore. It hangs while trying to restart and forces me to do a hard reset.
Diagnostics says no issues are found. Attached it to this post.
I just found out the issue is happening with HIPS enabled only.
Once I disabled HIPS, turned off the machine and then on again, I am able to restart normally.
If I enable HIPS again then the problem resurfaces.
I would like to if possible leave HIPS enabled at Safe Mode (Auto-block requests).
PS: This CIS installation seems to be working/protecting correctly since I’ve tested with Comodo Leaktest and got a 340/340 score (HIPS enabled, Containment disabled) and also EICAR file got detected. Just this minor issue of being unable to restart with HIPS enabled…
Upon further investigation I found out the problem was related to this issue for which the proposed workaround of adding the System32 folder to Shellcode Injection detection exceptions solved the problem completely, I got everything working the way I wanted now.