I’ve got problems activating the license using the license string provided by Comodo. I copied and pasted the string from the email as instructed, then click on “Activate”. I got an error message. Some of you may face the same problem. Please advise how you resolved this; what are the steps I need to take?
Same thing happened to me when I tried to Activate Comodo Personal Firewall on an Acer 3613LCi, operating WindowsXP:
Entered the Activation Code, then clicked ‘Activate’ … Windoze promptly (and repeatedly) displayed a ‘fwconfig’ window indicating: “An error has occurred, Error - 2147221231: Class Factory cannot supply requested class”
so … having uninstalled Norton’s Firewall and Anti-Virus, the Acer is now essentially naked to the Internet’s nasties, because Comodo can’t or won’t activate (though it does seem to be doing something, as it presented a ‘normal’ Comodo warning for Acer eManager tryiing to act as a server).
I was hoping the user forums might have a ‘quick fix’ …
oh well, at least I know I am not alone in this predicament …
I’ve had problems registering/activating as well. Same error 2146697211, but a different message saying just “unknown error.” I opened a ticket on the problem and just this morning got an e-mail reply from Comodo support. Apparently lots of others are having problems with activation, so an updated version of Comodo will be released later this month. It will not require activation to work.