Cannot install CTM due to HiRestore was installed

blanka79 · August 24, 2010, 10:23am

Hi all,

I have problem when trying to install Comodo Time Machine into my Vista machine:

Error Message: HiRestore is currently installed in this computer. It can prevent Comodo…
Version of CTM: 2.8.155286.178
OS: Vista SP1

I searched through my computer but yet can find any HiRestore installed.

Anyone who encountered this?

Please help… thanks.

Tech · August 24, 2010, 11:06am

Indeed if it is there, or it was bad uninstalled, CTM is incompatible with it.
Or, other possibility, is that there is a bug on detecting this particular software.
Hope the programmers could help on this.

brad007 · August 25, 2010, 2:45am

Hi blanka79,
Did you ever install the software “HiRestore” ?

klemme · September 2, 2010, 3:22pm

I get the same error message, but for me the program is DriveClone, which I know I have never installed in my system!

blanka79 · September 3, 2010, 3:57am

No I never install HiRestore in the PC

panic · September 3, 2010, 9:19am

[at] blanka79 and [at] klemme,

Have either of you ever set your systems up as multi boot?

Ewen

Flykite · September 3, 2010, 9:41am

Hi all:
CTM is still NOT compatible with “HiRestore”, you must remove it before install CTM. Sometimes, there are some items may be left after uninstalled HiRestore. Please check the following items, if exist, you can delete it

“HKLM\SYSTEM\CurrentControlSet\Services\KNT”
%windir%\system32\drivers\KNT.SYS

blanka79 · September 14, 2010, 3:54am

Flykite… your solution works… I can install after deleted the registry key of KNT.