I need to cancel my hackerguardian account and have my credit card refunded.
I have had about 20 emails to various email addresses and departments over the past week and I still do not have a satisfactory reply on getting the PCI compliance software to work correctly. The last email I had was that my situation was due to a recent software upgrade and it was forwarded to development.
I have a deadline to meet for PCI compliance and I cannot wait around to see if or when someone from your company will address my issue.
Please cancel my account and issue a refund. I have also sent this request as an email to email@example.com but have yet to receive any reply back for over 2 days now.
Your product is not functional and your support is severely lacking.