Jenny. Did you ever Install Silverlight and Comodo Dragon like Cis asks or not?
The reason i ask is their is no way i can reproduced this without uninstalling silverlight and Comodo Dragon.
As has been said earlier this is known behavior.
Jenny,
Also can you run the virtual kiosk from the security widget?
See attached picture.
If you cannot run Virtual Kiosk from the Main screen and from the widget then i would suppose it could be reported that classic mode will only run from the sandbox tasks. I am not sure how they will handle this because if they change this then it will never ask to install silverlight and comodo dragon for anyone.
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I don’t mind filling out a bug report. But I think this more of a change of options in the program.
1)Would you like to use Virtual Kiosk in Classic Mode?
2)Would you Like to run Virtual Kiosk in Tablet/Full Feature Mode?
We know you can run Virtual Kiosk to some useful extent without silverlight and comodo dragon in classic mode.
But the software was never written to give you a choice of choosing just classic mode without silverlight and comodo dragon or with silverlight and comodo dragon. It kind of was and kind of wasn’t. They will have to reconsider this.
Yes, all I installed Silverlight. (See first post).
-Sandbox task-without problems. Sandbox task-Kiosk it works.
The main window is not working, and requests the installation. (See my photo above).
All clear. If I understand the way it should be. (But why?) 
???. Thank you again.
Thank Mouse1 and DrHaze. :-TU
I’d be very grateful if you could, DrHaze.
I’m happy for you to make your general points at the same time though they are part bug/part wish list I guess. Whatever they seem reasonable to me.
Many thanks, & I appreciate your help
Mouse
Jenny
Did you just install silverlight and not comodo dragon? If so you will still get the same message you must install silverlgiht and comodo dragon. So did you or not install the comodo dragon yet? Thanks…
DrHaze
;D
DrHaze Hi!
Yes yes yes. Why do I need instal Comodo Dragon? ??? IE9 instal. If it does not then the message will be all the time.?
Sandbox task - does not require installing Comodo Dragon.(That window enough IE9.?)
P.S. If he had demanded only Dragon and then the question would not arise.
Yes unfortunately it will ask you to keep installing silverlight and comodo dragon.
if you do not install comodo dragon. I will file the report now.
A. The bug
- What you did: Never installed silverlight or comodo dragon
- What actually happened or you actually saw: I could run virtual kiosk from the sandbox tasks but not he widget or main cis screen.
- What you expected to happen or see:It would be nice but maybe the main screen and widget would allow me to run classic mode virtual kiosk and not force the tablet.
- How you tried to fix it & what happened: I have done nothing
- If its a software compatibility problem have you tried the compatibility fixes (link in format)?:no
- Details & exact version of any software (execpt CIS) involved (with download link unless malware):
Avast!8.0.1478 Beta Free Av version, Superantispyware 5.6.1014 - Whether you can make the problem happen again, and if so exact steps to make it happen:Just never install silverlight or dragon
- Any other information (eg your guess regarding the cause, with reasons):Maybe Comodo Can Give you a choice between classic virtual kiosk or Tablet Virtual Kiosk. You should have a choice if you would like Virtual Kiosk Classic or Tablet mode with CIS 6. You shouldn’t force the browser+tablet.I can see if it’s a general user why you might force it.but people want to use virtual kiosk with other browsers and not be force to dragon.
B. Files appended. (Please zip unless screenshots). - A diagnostics report file (Click ‘?’ in top right of main GUI) Required for all issues):
- Screenshots of the 6.0 Killswitch Process Tab (see Advanced tasks ~ Watch Activity) or 5.x Active process list. If accessible, required for all issues:
- Screenshots illustrating the bug:
- Screenshots of related CIS event logs:
- A CIS config report or file.
- Crash or freeze dump file:
- Screenshot of More~About page. Can be used instead of typed product and AV database version.
C. Your set-up
- CIS version, AV database version & configuration used: 6.0.2708 Proactive
- a) Have you updated (without uninstall) from a previous version of CIS:NO
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: - a) Have you imported a config from a previous version of CIS:NO
b) if so, have U tried a standard config (without losing settings - if not please do)?: - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):Firewall Settings, ticked block fragmented IP Traffic,
ticked enable anti-ARP spoofing. Enabled Stealth Ports,do protocol analysis,filter Ipv6 traffic - Defense+, Sandbox, Firewall & AV security levels: , Sandbox= untrusted, Firewall = SAFE, CAV = Not Installed.
- OS version, service pack, number of bits, UAC setting, & account type: Windows 8 x64,UAC Off, Administrator level account
- Other security and utility software currently installed: Superantispyware 5.6.1014, Avast!8.0.1478 Free version
- Other security software previously installed at any time since Windows was last installed:none
- Virtual machine used (Please do NOT use Virtual box):NONE
DrHaze Hi!
You all read that right. :-TU Your post 408. If you believe that this is not the fault of the developers (mandatory Dragon) you probably need only to remove the inscription - Silverlight-? And are to decide instal or not to install Dragon.
Seemed strange that seeks the Silverlitgh when it is installed. :-\
I installed the CIS 6 after removal of 5.10. + Cleaning the registry
Win7 Home basic SP1 32 bit.
Thanks for the complete information.
- CIS version, AV database version & configuration used: 6.0.260739.2674 Proactive(official site).
- a)I installed the CIS 6 after removal of 5.10. + Cleaning the registry
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: Yes - a) Have you imported a config from a previous version of CIS:NO
b) if so, have U tried a standard config (without losing settings - if not please do)?: Yes - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):Firewall Settings, ticked block fragmented IP Traffic,-- No
ticked enable anti-ARP spoofing. Enabled Stealth Ports,do protocol analysis,filter Ipv6 traffic - Defense+, Sandbox, Firewall & AV security levels: , Sandbox= untrusted, Firewall = SAFE, CAV = Not Installed.
- OS version, service pack, number of bits, UAC setting, & account type:Win7 Home basic SP1 32 bit. ,UAC Off, Administrator level account
7.NO - NO
- No
Can you please check and see if this is fixed with the newest version? Please let us know whether it is fixed or you are still experiencing the problem.
Thank you.
PM sent.
Can you please check and see if this is fixed with the newest version (6.2.282872.2847)? Please let us know whether it is fixed or you are still experiencing the problem.
Thank you.
PM sent.
See the screenshot.
Nothing has changed.
Silverlight is now installed in the system.
Comodo Dragon portable.
[attachment deleted by admin]
All ok.
I said, do not show this message again.
And after closing it started. everything is fine.
Okay, if I am understanding correctly, you are saying that this bug is fixed.
Therefore, I will move this to Resolved. Please let me know if I am wrong or if the bug returns.
Thank you.
Chiron
All is well.
Now I reinstalled CIS 6.2 clean install.
Checked. Everything is working. :-TU
Thank you. Success.