Hi, I like to report a problem. I can not log into cCloud. I already have an account and when I log in, it shows error massage 231: Expired account. The subscription needs to be renewed.
So I turn to web page. I log in ccloud.com and normally it said my account is expired.
I click “Renew your subscription today!” and I chose 10GB free account.
I entered my username and password ( that I used so far ) and it said that account already exist ( and it not let me in to my cloud )
then I chose “Already have an account? Sign in” but then take me back to begging when it said that my account is expired.
How can I go to my cloud ?
[quote author=Emanuel Sescu link=topic=98960.msg715454#msg715454 date=1382284490]
What is your username?
My user name is my email address. I send you on your email just now ( don’t want to expose it here ).
Now it works. Thanks Mr. Emanuel. And since I have you “online” I would ask you, will I get also those 10GB as I see that Comodo offers in new version for free. As I see I still have only 5GB. ( I know, we are never satisfied
To get 10GB for free you can either create a new account with a different email address or you can send an email to firstname.lastname@example.org and request them to change your subscription type from 5GB free to 10GB free.
I will. Thank you very much.