CA Internet Security Suite Problem Help Needed!

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1

I need help removing CA Internet Security Suite

Here Is the Info:
CA Will Not Show Up In The Add/Remove Program’s List
CA Will Not Remove It’s Self Once I execute “C:\Program Files\CA\CA Internet Security Suite\caunst.exe”
Shows This Error

Once I Try To Remove It
I Currently Have All The “Features Turned Off” (On-demand Scanner things like that)
I’ve Upload My Hijack Log & DSS Log.
I Went To Their Website But No Support Whats So Ever,

Link To Hijack Log
http://www.gt4jk.com/hijackthis.log
Link To DSS Log
http://www.gt4jk.com/dss.txt

2

Is it the same in safe mode?

3

Yes

4

I know what Vettetech’s recommendation would be: use Revo Uninstaller in hunter mode

I googled error E9037 and only found result that wasn’t helpful

5

It Says No Installation Package Found

6

Hi CGP,

Here`s a list of all the .exe associated with CA suite

caPFsem.exe
PPCtL.exe
UmxFwHIP.exe
UmxCfg.exe
cavrid.exe
QOfloader.exe
capfasem.xex
vetmsg.exe
ccprovsp.exe
isafe.exe
cctray.exe
UmxAgent.exe
UmxPol.exe

Don`t know if this will help

Regards

Matty

7

What would really help is someone using Total Uninstall or Zsoft Uninstaller to capture the before and after images of CAIS and upload the log for you. Too bad because I don’t have a test PC to do it that :-X