bug issue defense alert syntpenh.exe trying to modify firefox.exe

upon receiving this defense alert —> syntpenh.exe is trying to modify firefox.exe-- my computer totally freezes --am about to uninstall this program due to this bug, and the fact that it is not very user friendly–unless— someone can point me in the direction of a fix for this infuriating freezeup issue, and a source of info to configure this thing correctly.
thanx in advance,

“syntpenh.exe is a process installed alongside the Synaptics touchpad for laptop computer touchpads. Provides additional configurations and support, and is essential on some machines for the functioning of this input device. This program is a non-essential system process, but should not be terminated unless suspected to be causing problems.”

You must be using a laptop computer. If you get a Defense+ Alert for “syntpenh.exe” you should allow this. Do you have your Defense+ security level set to Clean PC Mode. I’m using a laptop with Defense+ set to Clean PC Mode and it did not block syntpenh.exe.