BSOD

Comodo Internet Security - CIS Resolved/Outdated Issues Beta Corner - CIS
1

1. The full product and its version:
Happens with latest stable version and 10.0.0.5144

2. Your Operating System (32 or 64 bit) and ServicePack revision. and if using a virtual machine, which one:
Windows 10 64bit

3. List all the configuration changes you did. Are you using Default configuration? If no, whats the difference?:
Proactive

4. Did you install over a previous version without uninstalling first, or import a previous configuration file?:
No. Clean.

5. Other Security, Sandboxing or Utility Software Installed:
Zemana AntiMalware

6. Step by step description to reproduce the issue. Or if you cannot reproduce it, what you actually did before it happened, step by step:
1: Download and install Nox Player http://en.bignox.com/
2: Just run the program
3: BSOD

7. What actually happened when you carried out these steps:
BSOD

8. What you expected to see or happen when you carried out these steps, and why (if not obvious):
The program to work properly

9. Any other information:
Nil

[attachment deleted by admin]

2

Hi again,

Followed your steps to replicate it but BSOD did not occur. Could you provide a complete memory dump for analysis? A minidump might be useful.

Thank you.

[attachment deleted by admin]

3

It would help to know what the BSOD code was too…

4

Attached mini dump in first post.

5

SYSTEM_SERVICE_EXCEPTION

6

It seems to be caused by :
C:\Program Files\Bignox\BigNoxVM\RT\XQHR0.r0

Why do you think it’s caused by CIS? Thanks.

7

Sorry, missed the dump in your fist post. :embarassed:

It does look like a third-party driver see images of the dump analysis:

[attachment deleted by admin]

8

Thanks. This is exactly what I said was happening.

That driver belongs to the program I am trying to run and when I do, it causes BSOD.

When I uninstall Comodo, there is no BSOD.

9

Did you use Proactive configuration with Comodo Firewall?

10

Please provide complete memory dump by PM.
http://support.kaspersky.com/general/dumps/12402

11

Please check with Comodo Internet Security V10.0.0.6071 Beta thanks.