The bug/issue
- What you did: Connected to a VPN using the Cisco VPN Client version 5.0.07.0290
- What actually happened or you actually saw: Once I authenticated and the connection started, I got a DRIVER_IRQ_NOT_LESS_OR_EQUAL 0x00000000D1 BSOD that said inspect.sys was the cause.
- What you expected to happen or see: Not a BSOD
- How you tried to fix it & what happened: I deleted inspect.sys and it worked fine. I let Comodo recreate inspect.sys and it started blue screening again.
- If its an application compatibility problem have you tried the application fixes here?: N/A
- Details (exact version) of any application involved with download link: You need a contract w/ Cisco to download it.
- Whether you can make the problem happen again, and if so exact steps to make it happen: Yes. Open Cisco VPN Client. Click ‘Connect’. Enter username/password.
- Any other information (eg your guess regarding the cause, with reasons): Happens even with Firewall disabled, but stops happening if i delete inspect.sys
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug:
- Screenshots of related CIS event logs and the Defense+ Active Processes List:
- A CIS config report or file. Attached
- Crash or freeze dump file: Attached
Your set-up
- CIS version, AV database version & configuration used: CIS 5.0.163652.1142, DAT 7119
- a) Have you updated (without uninstall) from CIS 3 or 4: No
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: - a) Have you imported a config from a previous version of CIS: No
b) if so, have U tried a standard config (without losing settings - if not please do)?: - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No
- Defense+, Sandbox, Firewall & AV security levels: D+= Safe, Sandbox= Enabled, Firewall = Safe, AV = Stateful
- OS version, service pack, number of bits, UAC setting, & account type: XP SP3, 32bit, N/A, Administrator
- Other security and utility software installed: None
- Virtual machine used (Please do NOT use Virtual box): None
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