Hi,
Recently I have updated the CIS with 5.9 release. After new update, I am getting the BSOD during every scan. I tried uninstalling and re-installation number of times with no result.
The STOP error is about APC_INDEX_MISMATCH.
If any one have solution for this Please share.
There are plenty of topics about this but does not provide a clear information about solution.
I am sorry to hear about your problem. Since this is a reproducible problem it would be worth a bug report.
Can you tell us a bit more about your system? What OS are you running, what other security programs you run and if they run on demand or on access and what other security programs you had installed in the past?
The reason for asking for what programs you installed in the past is that may be left overs of previously installed security programs are in the way. Please make sure none of them are no longer present.
Try using removal tools for those programs to remove them. Here is a list of removal tools for common av programs: ESET Knowledgebase .