I have a couple of issues with antivirus module in Internet Security Premium version 8.1.0.4426 (which I suppose the latest version at the moment as there is no new update to receive).
Whenever I change the status of my antivirus in the program dashboard, it won’t be reflected in the program setting. For example, I changed the status of the antivirus to “disabled”, but it is still available in the program settings.
Edit: I have updated my CIS to version 8.2.0.4508. The problem still exist and also the same problem when you change the AV status in system tray.
The antivirus always block my downloaded file in my browsers. I checked the security settings in my browsers and I am pretty sure it is because of the antivirus. The surprising point is that although I set the antivirus to notify me in case of any detection, it doesn’t notify me and block the file. to ensure myself, I disabled the antivirus after a bit of challenge (due to the above point) and I can download files easily in my browser. This problem really makes me mad.
p.s. I can’t see any availability to change the status of the antivirus in the program settings and it is only available in the program dashboard. This occurrence is only for the antivirus module and for others you have everything in the program settings as well as in the program dashboard, as far as I understand. It is a bit weird. I suggest to consider this feature in the program settings.
This would not seem to be an CIS A/V issue but either Firewall or HIPS, i.e., D+ or whatever its called now. Unless you’re downloading a file that contains malware, I don’t see how this is possible.
When you say is still available in the program settings what do you mean. Do you mean it is set to enabled in Real Time Scanner?
2. The antivirus always block my downloaded file in my browsers. I checked the security settings in my browsers and I am pretty sure it is because of the antivirus. The surprising point is that although I set the antivirus to notify me in case of any detection, it doesn't notify me and block the file. to ensure myself, I disabled the antivirus after a bit of challenge (due to the above point) and I can download files easily in my browser. This problem really makes me mad.
p.s. I can’t see any availability to change the status of the antivirus in the program settings and it is only available in the program dashboard. This occurrence is only for the antivirus module and for others you have everything in the program settings as well as in the program dashboard, as far as I understand. It is a bit weird. I suggest to consider this feature in the program settings.
Thank you so much,
Eric
With default settings the AV is set to silently block all malware. You need to disable Do not show antivirus alerts to get full control.