G’day All,
CWAF plugins on all our cPanel servers have suddenly started returning errors.
- Security Engine > Update Config
ERROR!
can not apply configuration, check permissions or mod_security syntax
- Protection Wizard > Apply
ERROR!
can not restart httpd, delete domain exclude list
- Updating current rule set fails with the following tail in the log…
06/01/20 06:45:20 updater[21380] webserver restart failed (try 1)
06/01/20 06:45:20 updater[21380] update failed, restoring previous rules version
06/01/20 06:45:20 updater[21380] set work directory (/var/cpanel/cwaf/tmp/rules/workdir1)
06/01/20 06:45:20 updater[21380] webserver restart failed (try 2)
06/01/20 06:45:20 updater[21380] webserver restart failed (try 3)
06/01/20 06:45:20 updater[21380] update successful
06/01/20 06:45:20 updater[21380] update process finished!
When we restart Apache outside of CWAF, the restart is normal and successful.
A full uninstall and reinstall from the latest CWAF installer allows the latest rule set to run, but the same errors occur as before.
Any suggestions?
Thank you.
Best regards,
LBJ