After Renewing/Sign Up, Collection Email Never Arrive.

My older cert has expired so I tried to sign on a new but the point is I never receive any email to notify me. Is there something wrong with the system? It’s been 3 days now still nothing.

-Eq-

Hi

Check out the knowledge base, it might have the answer:

https://support.comodo.com/index.php?_m=knowledgebase&_a=view&parentcategoryid=32&pcid=96&nav=0,128,96

Garry

Thanks mate! But no help at all.

The thing is in the past few years I don’t have a problem whenever I sign up which will be followed by an email.

Not this time and I have no idea why even though. Like I said, no email thus no way to collect and install.

And Comodo ain’t helping that’s for sure.

-Eq-

Hi

Have you submitted a ticket to support?

https://support.comodo.com

If yes, what’s the ticket number?

Garry

Maybe Comodo has a support phone number for this king of problem?