Once again, my recent activity logs all the way back to 9/23/06 have vanished.
The log shows entries for tonight and then the next entry is 9/23/06. Something similar happened before, but at that time there was NO log entries at all. So I assume a different problem.
I am using the 2.3.6.81 version.
My system is WinXP Pro fully patched, AMD Sempron 2800+ running at 2.2GHZ, 2GB DDR Ram, and 1TB storage.
Where are the text files located? I am thinking maybe a corrupt file perhaps??
Have you logged on at support.comodo.com and lodged a support ticket for this. It has been raised a number of times on the forums and no-one has been able to provide a definitive answer as to why it happens.
After 5 days, I’d turn to the offical support, because this is important and deserves a proper answer from the developers/authors.
You should submit a support ticket for this, since none here in the forum knows how to help you. Comodo may have an answer for this, or otherwise they will probably find one.
Don’t forget that we moderators don’t work for Comodo.
We are regular users just like you, and we try to help other users when we can.
If you think we suck’s, its up to you…
Thanks for the reply Ewen.
No I haven’t make a support ticket for this as yet, as the last time I entered one about something similar to this I never received a reply, even after sending 3 separate emails.
I will try again though. Maybe they have more people now.
AOwl, you are 100% correct. The moderators do such a darn good job on here I do tend to forget that they are not Comodo personal and may not know about every problem.
And NO, I don’t think we sucks. ;D It was just an expression of frustration on my part, and not directed at ANY individual.
Soyabeaner, I have changed it to 5 and to 10 with the same results. Also, if I have it set for 7 or 30 days and reboot my system, the display will reset back to 7 days most of the time. As of late, I have resorted to backing up the text files before shutting down. At least this way, I have some record to refer to if a problem does arrive.
NP. One thing you could try, purely as a test, is 1) ensure that you have something in your logs, 2) do a right click on the CPF system tray icon and select EXIT, 3) reboot your system, 4) open CPF and check whether the logs that were noted in step 1) are still there. These steps have worked for some others, but it’s still a pain in the bum.
