in the last days i noticed that after some time after windows start-up an unknown process appears in the Active process list under Defense+ tab. The unknown process has no company, user name, it isn’t sandboxed and has an unknown verdict. I tried to terminate it without success, it doesn’t appear in the task manager process list, tried to kill it using windows shell and received the message “no process with that pid”. Tried to submit it to comodo without success, error message : “Failed to open file”
Is this an Active process list bug or maybe there is some unknown malware on my machine ?
What actually happened or you actually saw: programs that have been closed are still showing up in comodos active process list
What you expected to happen or see: the programs that arent running arent in the list
How you tried to fix it & what happened: i tried to terminate the programs but wouldnt terminate and i used process explorer to verify the programs are closed
If its an application compatibility problem have you tried the application fixes?:n/a
Details (exact version) of any application involved with download link:n/a
Whether you can make the problem happen again, and if so exact steps to make it happen: run ie or ccleaner then close them and check the active process list they will still be there
Any other information (eg your guess regarding the cause, with reasons):i had this same problem when i had the full suite on my win 7 pro 32 bit system.
Files appended
Screenshots illustrating the bug: screenshot of active process list and process explorer from the same state/time on computer
Screenshots of related event logs or the active processes list:n/a
A CIS config report or file.n/a
Crash or freeze dump file:n/a
Your set-up
CIS version, AV database version & configuration used:comodo firewall - internet security
Have you updated (without uninstall) from CIS 3 or 4, if so have you tried reinstalling?:fresh install
Have you imported a config from a previous version of CIS, if so have U tried a preset config?:no
Defense+ and Sandbox OR Firewall security level:d+ - safemode firewall - safe mode
OS version, service pack, no of bits, UAC setting, & account type:win 7 pro 64 bit uac disabled admin
Other security and utility software running:microsoft security essentials
Virtual machine used (Please do NOT use Virtual box):n/a