absolutely dissapointed - Problem with unblocking in killswitch

Comodo Internet Security - CIS AntiVirus Help - CIS
#1

I used comodo killswitch because i was having a real problem with something that looks to be a virus.
The problem was that on startup (windows 10) google chrome was hitting 100% cpu usage without even having it open.
When I ended it’s process from the windows Task Manager, after an hour or two, it starts again hitting 100%.
I’m guessing it’s some cryptocurrency miner virus.
Comodo did not find any infections so i used comodo killswitch to end it by choosing the “Kill and block process” option and I cant find any way to reverse it!!!

How the f can I allow it again? There is no option anywhere that allows me to unblock Chrome.exe and if there is, then where is it???
I’m absolutely frustrated by your product.
I used a competitor’s virus scanner and it found 4 viruses (ONE OF THEM BEING A TROJAN!)

Also, in Comodo killswitch, Cleaning essentials and Autorun analyzer crash and reboot my computer.

#2
There is no option anywhere that allows me to unblock Chrome.exe and if there is, then where is it?
https://help.comodo.com/topic-72-1-766-9187-Blocked-Files.html
I used a competitor's virus scanner and it found 4 viruses (ONE OF THEM BEING A TROJAN!)
Do you still have those files that were detected?
Also, in Comodo killswitch, Cleaning essentials and Autorun analyzer crash and reboot my computer.
Do you mean a blue screen crash? Can you provide the memory dumps found in either C:\ProgramData\Comodo\CisDumps, C:\Windows\memory.dmp, and/or C:\Windows\minidumps

What version of CIS and killswitch are you using?

#3

Thanks futuretech,
We should also check following folder for probable crash dumps:
C:\ProgramData\Comodo\CCE

Thanks
-umesh