What is causing this is beyound my capabilities. One needs to analyse the dump file for that. That is something for the developers to do; it is not something I am capable of.
Ok thanks. But where can i find the crash dump file for CIS or the dump file you mention?
I tried to take a screenshot of the blue screen but it didnt work as i tried to paste it into Paint and the screenshot wasnt there.
The FORMAT & GUIDE tells how to unearth the dump file. The dump file has all the information the devs need including the stuff that was on the blue screen.
If you want to see the information that was on the blue screen you can use Blue Screen View from Nirsoft
In case of blue screen you need to look for the .dmp file or the minidump file. Which file Windows produces depends on the settings in Startup and Recovery settings; whether it is set to produce a kernel memory or a mini dump file.
In the Start up and recovery dialogue you will also see the folder where the mindump or the kernel dump file get stored. See attached image.
I re-downloaded the installer to CIS to see if the problem continues and i ran the installer again
but this time it was no problems at all, no blue screen came and it worked fine