Author Topic: Forced uninstaller tools  (Read 25354 times)

Offline mouse1

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Forced uninstaller tools
« on: May 22, 2013, 05:32:15 AM »
Hi All,
We are pleased to announce availability of Comodo Official Uninstaller that can be used if you can not uninstall Comodo Internet Security, Comodo firewall or Comodo Antivirus from Add/Remove or Uninstall section of Windows.

For 64-Bit Operating Systems:
http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x64.exe
Size: 1.60 MB (1,688,256 bytes)
MD5: ac45fb246f2fef1a9da5971003afb625
SHA1: b5706204170cb2257914d407ee9640506d579a7c

For 32-Bit Operating Systems:
http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x86.exe
Size: 1.47 MB (1,543,360 bytes)
MD5: 4ad9e9a5411980dfe8e510194698c2b4
SHA1: 266304cc77ab7549340a0e2ed6f56e7065e99083

Few points:
1)
Before it continues un-installation, it tries to create system re-store point and in case it fails, it will inform user to create before continuing.

2)
It will typically ask for re-boot twice.

3)
If this tool still fails and you still think you have Comodo installed and can't re-install, we would like you to report bug in bug report section, providing following log files as input in post:

- You will find log in same folder from where uninstall tool was executed
- You need to find all logs from Windows temp folder (Windows Key + R and then type in %TEMP%) of following format:
cmdinstall.exe_*.log.7z
cmdinstall.exe_*.log
COMODO *_uninstall.log

It should not be necessary to run it from Windows Safe Mode, but you can if you wish to be sure.

Re-install guidance
I would recommend anyone wishing to use the uninstaller tool to remove CIS traces prior to re-installation of CIS to consult Chiron's FAQ here.


Please help us improve this item by posting suggestions to the 'Help materials - Feedback topic' here. .

This item has been prepared by volunteer moderators  - thanks in particular to EricJH and Chiron amongst others - with earlier work by Comodo Geekbuddies. It has been produced on a best endeavors basis - please use it at your own risk. Please note that moderators are not members of staff and therefore cannot speak on behalf of Comodo.
« Last Edit: December 12, 2017, 03:39:15 PM by futuretech »

 

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