Author Topic: HTTP 403 FORBIDDEN prevents account access.  (Read 3814 times)

Offline Pofizaulf84

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HTTP 403 FORBIDDEN prevents account access.
« on: January 23, 2014, 07:42:01 PM »
I would like an explanation for this.  Regardless of browser, device platform, or operating system.  I always get a HTTP 403 FORBIDDEN message from https://accounts.comodo.com/account/login


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Offline vadim

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Re: HTTP 403 FORBIDDEN prevents account access.
« Reply #1 on: January 24, 2014, 05:16:44 AM »
I would like an explanation for this.  Regardless of browser, device platform, or operating system.  I always get a HTTP 403 FORBIDDEN message from https://accounts.comodo.com/account/login

Seems your IP was blocked by Comodo Account Management System.

Please contact support in this question: https://support.comodo.com/
--
Vadim Lvovskiy
Development Manager
COMODO Group Inc.

Offline Pofizaulf84

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Re: HTTP 403 FORBIDDEN prevents account access.
« Reply #2 on: January 25, 2014, 09:19:54 PM »
http://Https://support.comodo.com/ gets the same result.

Offline EricJH

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Re: HTTP 403 FORBIDDEN prevents account access.
« Reply #3 on: January 27, 2014, 09:05:09 PM »
Are you using a proxy service to connect to the web? If so can you see if the problem persists when you disable the proxy temporarily?

Offline sethxhero8

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Re: HTTP 403 FORBIDDEN prevents account access.
« Reply #4 on: April 13, 2014, 04:25:48 PM »
I'm having the same issue. I'm also unable to log into TrustConnect and I have two different accounts, and I'm trying different devices. I already submitted a ticket on it. Hopefully this issue get's fixed soon.

Offline sethxhero8

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Re: HTTP 403 FORBIDDEN prevents account access.
« Reply #5 on: April 13, 2014, 07:45:03 PM »
However, I'm not having an issue visiting this URL: https://support.comodo.com/.

When I found that I was unable to log into TrustConnect with any of my two TrustConnect accounts on my Mac and iPhone, I tried to visit this URL: https://accounts.comodo.com/account/login.

At first, I was able to get access to accounts.comodo.com, but my logins on both accounts failed. I tried the reset password link on that page but that's when I started to get the Forbidden message that Pofizaulf84 is getting.

I resetted my browser, cleared my cookies, and tried different browsers, but still getting the Forbidden message, now when I directly visit: https://accounts.comodo.com/account/login -- I can't even get to the reset password link anymore.

I tried to visit: https://accounts.comodo.com/account/login, on my iPhone and was able was successful getting to the page, but still unable to login into either of my two TrustConnect Account. I am able to visit the reset password link on the page, but when I try to reset, I get a message that my account is not found...on both accounts.

As of now, I still can't log into TrustConnect either.

Offline karthick

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Re: HTTP 403 FORBIDDEN prevents account access.
« Reply #6 on: July 15, 2016, 03:26:00 PM »
Hello!

If you try wrong password multiple times your account will be blocked. Could you please send request e-mail to subscriptions[at]comodo.com with your IP address   so that comodo accounts team will unblock the IP from COMODO Accounts and you can able to access.

Thank you.

 

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