Author Topic: Comodo Scanner quit unexpectedly  (Read 2863 times)

Offline vixpen

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Comodo Scanner quit unexpectedly
« on: November 17, 2013, 04:12:20 AM »
recently downloaded and installed Comodo. Updated ok. However when I try to complete a full scan of the computer I get the error "Comodo Scanner quit unexpectedly".

The only other change made to Comodo was to exclude the Time Machine "Backups.backupdb" file.  Note the scanning issue was occurring before this exclusion.

iMac 27 inch Late 2013, OS X 10.9.

Any ideas?

Thanks in advance
« Last Edit: November 17, 2013, 04:28:29 AM by vixpen »

Offline Chiron

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Re: Comodo Scanner quit unexpectedly
« Reply #1 on: November 17, 2013, 10:48:33 AM »
Which version of CIS are you using?

Offline vixpen

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Re: Comodo Scanner quit unexpectedly
« Reply #2 on: November 18, 2013, 05:33:43 AM »
hi chiron

version 1.1.214829.106 downloaded from this page http://www.comodo.com/home/internet-security/antivirus-for-mac.php ... i just noticed the supported operating system on the page says OS X 10.4 ... i'm running 10.9 ... perhaps that's the problem?

cheers

 

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