Unable to make WinPE Boot Disk

I get an error message when trying to create a boot disk with the latest version of the product. I downloaded GeekBuddy onto my system and spoke to the techs who told me they are coming out with a fix in one or two days. That was 5 days ago. Still no change. The only thing that Geek buddy did for me was to install a bunch of crapware onto my computer with constant pop-ups to buy their services. Does anyone have a solution to the boot disk creation. I know the company has a start up iso download for their internet security software. Why don’t they have the same thing for the backup up program even if it’s Linux and not WinPE ? :-[