Welcome, Guest. Please login or register.
Did you miss your activation email?
May 23, 2013, 06:54:36 AM

Login with username, password and session length

663723 Posts
70576 Topics
145218 Members

Latest Member: smith1989

Search:     Advanced search | Tag Cloud
+  Welcome to the Comodo Forum
|-+  Desktop Utilities & Services
| |-+  Comodo System Utilities - CSU
| | |-+  News / Announcements / Feedback - CSU
| | | |-+  COMODO Registry Cleaner 1.0.12.16 Bug Reports [CLOSED]
« previous next »
Pages: [1] 2 3 ... 5 Go Down Print
Author Topic: COMODO Registry Cleaner 1.0.12.16 Bug Reports [CLOSED]  (Read 39813 times)
LeoniAquila
Retired moderator
Comodo's Hero
*****
Offline Offline

Posts: 6745



« on: September 16, 2008, 01:39:35 PM »

Please post all bug reports & BSOD's here.

Be sure to include:
- Your Operating System (and whether it's 32bit/64bit)
- Security Software Installed
- How you produced the problem
- How you tried to resolve the problem
- Post Memory Dumps on crash if you encounter any
- Any other Additional Information

Thanks.

LA
« Last Edit: October 08, 2008, 03:17:10 AM by LeoniAquila » Logged
soyabeaner
Guest
« Reply #1 on: September 16, 2008, 02:25:47 PM »

32 Bit XP SP2
CFP 3.0.25.378

I thought it might've been WindowBlinds, but I even excluded CRC executables - didn't make a difference.  Resizing/maximing the GUI didn't fix it.  The only thing I can think of that's causing the GUI problems is I'm [at] 120 DPI.  The screenshot is only a sample.  The other screens aren't that much prettier.

Logged
Graham1
Comodo's Hero
*****
Online Online

Posts: 1512



« Reply #2 on: September 16, 2008, 04:37:43 PM »

The Help file doesn't seem to work (under Miscellaneous).

Smiley

Edit: Have installed CRC on my works computer (Vista) and the Help is working on this computer. Will test again on my home computer (XP) and report back.

Edit2: Still isn't working Cry. Have removed CRC, re-installed and still not working. Any other XP users have this problem?
« Last Edit: September 17, 2008, 05:19:35 PM by Graham1 » Logged
lyn
Comodo Loves me
****
Offline Offline

Posts: 188



« Reply #3 on: September 16, 2008, 05:10:36 PM »

Tried compacting registry now a continuous blue screen loop what now?
Logged
Andrei Ciubotaru
Comodo Staff
Comodo's Hero
*****
Offline Offline

Posts: 428



WWW
« Reply #4 on: September 17, 2008, 09:58:50 AM »

Hello,

Please tell provide us with the Windows exact version (including Service Pack version) and maybe some data about  the system.
Logged

Regards,
Andrei Ciubotaru
Product Manager

Follow me!
lyn
Comodo Loves me
****
Offline Offline

Posts: 188



« Reply #5 on: September 17, 2008, 10:28:24 AM »

Hi its Windows xp home sp2 intel processor 1.70ghz system bios 3a18 any more details required thanks
Logged
HAN
Comodo Member
**
Offline Offline

Posts: 26


« Reply #6 on: September 17, 2008, 10:55:06 AM »

Just took a look at the portable version on XP SP2 PC (running from a USB flash drive.) It drops crcnat.exe into the c:\windows\system32 folder. Not a big deal but I just wanted to point out that it does leave the file behind...

Also found CRC32.ini in the C:\Windows folder
« Last Edit: September 18, 2008, 06:55:46 AM by HAN » Logged
JJasper
Global Moderator
Comodo's Hero
*****
Offline Offline

Posts: 1656



« Reply #7 on: September 17, 2008, 09:10:53 PM »

****Please be sure you follow these instructions when posting your bugs.****


Please post all bug reports & BSOD's here.

Be sure to include:
- Your Operating System (and whether it's 32bit/64bit)
- Security Software Installed
- How you produced the problem
- How you tried to resolve the problem
- Post Memory Dumps on crash if you encounter any
- Any other Additional Information

Thanks
Logged
RsD
Newbie
*
Offline Offline

Posts: 1


« Reply #8 on: September 18, 2008, 04:46:33 AM »

OS: Window XP Media Center 2005 SP2 32bit Fully Patched.
AV: Nod32
Firewall: Online Armor

How I produced the problem:
I tried the compact feature it showed bizarre analysis values(before compact size is smaller than after compact or something I can't remember correctly)
Started compacting the register and then the computer started and endless loop of BSOD.
How Itried to resolve the problem
Due to the improper shut down Disk Check procedure found too many corrupted files, using a bootable disk I found that the registry hive system32\config\software became 800MB, so I replaced it with the one from windows\repair and my computer started, however it's nothing like my normal windows.
I tried to restore the registry from CRC but what it restored was only the invalid registry entries that CRC deleted while cleaning(before compacting).
I had no restoration point because I system restore is turned off.
I checked the system32\config\ folder to see if any files could help and I found system.bak security.bak... which all were dated at the time of compacting but I didn't find software.bak, instead I found software.cmp which is 32kb and it was created at the time compact.

Any help restoring my original registry is appreciated.

Logged
lyn
Comodo Loves me
****
Offline Offline

Posts: 188



« Reply #9 on: September 18, 2008, 05:30:28 AM »

I used my e recovery boot disc dated 2006 pc working much better now just lost some pictures thats all. Moral of the story DO NOT USE compact reistry feature.
Logged
zil968
Comodo's Hero
*****
Offline Offline

Posts: 330



« Reply #10 on: September 18, 2008, 08:47:27 AM »

OS: Window XP SP3 32bit
AntiVirus: ESET Nod32 AntiVirus
Firewall: CPF 3.024.368
Schedule scans to run automatically do not work
How I produced the problem:



I do not know what it is.

Logged
Andrei Ciubotaru
Comodo Staff
Comodo's Hero
*****
Offline Offline

Posts: 428



WWW
« Reply #11 on: September 18, 2008, 09:39:06 AM »

Just took a look at the portable version on XP SP2 PC (running from a USB flash drive.) It drops crcnat.exe into the c:\windows\system32 folder. Not a big deal but I just wanted to point out that it does leave the file behind...

Also found CRC32.ini in the C:\Windows folder

We have to put crcnat.exe in there as you won't be able to compact without it. The Native environment of windows cannot start the application from other location, bacuse that path might not be yet mounted.
Logged

Regards,
Andrei Ciubotaru
Product Manager

Follow me!
Andrei Ciubotaru
Comodo Staff
Comodo's Hero
*****
Offline Offline

Posts: 428



WWW
« Reply #12 on: September 18, 2008, 09:42:01 AM »

OS: Window XP SP3 32bit
AntiVirus: ESET Nod32 AntiVirus
Firewall: CPF 3.024.368
Schedule scans to run automatically do not work
How I produced the problem:



I do not know what it is.



This means the windows Task Scheduler is not working (if user and password were correctly typed). Or some protection does not let you add jobs to Task Scheduler(which is a Windows own service).
Logged

Regards,
Andrei Ciubotaru
Product Manager

Follow me!
Andrei Ciubotaru
Comodo Staff
Comodo's Hero
*****
Offline Offline

Posts: 428



WWW
« Reply #13 on: September 18, 2008, 09:46:16 AM »

OS: Window XP Media Center 2005 SP2 32bit Fully Patched.
AV: Nod32
Firewall: Online Armor

How I produced the problem:
I tried the compact feature it showed bizarre analysis values(before compact size is smaller than after compact or something I can't remember correctly)
Started compacting the register and then the computer started and endless loop of BSOD.
How Itried to resolve the problem
Due to the improper shut down Disk Check procedure found too many corrupted files, using a bootable disk I found that the registry hive system32\config\software became 800MB, so I replaced it with the one from windows\repair and my computer started, however it's nothing like my normal windows.
I tried to restore the registry from CRC but what it restored was only the invalid registry entries that CRC deleted while cleaning(before compacting).
I had no restoration point because I system restore is turned off.
I checked the system32\config\ folder to see if any files could help and I found system.bak security.bak... which all were dated at the time of compacting but I didn't find software.bak, instead I found software.cmp which is 32kb and it was created at the time compact.

Any help restoring my original registry is appreciated.




Please send me a private message and attach system32\config\SOFTWARE file. The original one... the one CRC compacted. We have to analyze it as it might be corrupted. Usualy such error appears when there is a problem with the structure of the header info of the hive. If we know what the exception is we at least can warn you not to compact.
Logged

Regards,
Andrei Ciubotaru
Product Manager

Follow me!
zil968
Comodo's Hero
*****
Offline Offline

Posts: 330



« Reply #14 on: September 18, 2008, 11:47:40 AM »

This means the windows Task Scheduler is not working ...
Really. It simply adds a task in standard Task Scheduler. I thought it will use own service. Good decision. Thank you very match!
Logged
Tags:
Pages: [1] 2 3 ... 5 Go Up Print 
« previous next »
Jump to:  

SSL Certificate Free Virus Removal Firewall
Page created in 0.047 seconds with 21 queries.
Powered by SMF 1.1.18 | SMF © 2006, Simple Machines Design by 7dana.com