Author Topic: Persistent Screen problem, BIOS malware  (Read 7164 times)

Offline nordine

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Re: Persistent Screen problem, BIOS malware
« Reply #15 on: August 07, 2019, 03:18:18 PM »
Good graphics of talented designers! beautiful things.
My problem is truly hardware deterioration but it is all made of a software installation and this thing is effectively ruled from a remote place as I witness the manifestation of the actor every time I use this notebook, evil intervention for no reasons and it is really preventing continuity of life.   

Offline panic

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Re: Persistent Screen problem, BIOS malware
« Reply #16 on: August 07, 2019, 08:14:41 PM »
Please, at least consider the possibility that you have two separate and unrelated problems;

1. You might have an infection of some sort on your laptop

and

2. Your screen is definitely broken.

As your mums would say, "If you can't play nice with all the other kiddies, go home".
All users are asked to please read and abide by the  Comodo Forum Policy.
If you can't conform, don't use the forum.

Offline nordine

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Re: Persistent Screen problem, BIOS malware
« Reply #17 on: August 08, 2019, 10:03:47 PM »
Yes it is this, two aspects of infection, thank you! even though I consider it is just the same because both the inconvenient had started at the same time. So it seem there is no possible solution to remove this problem using the anti malware solutions, I have thought of some ways using a predefined script that restart the computer and verify its integrity.
« Last Edit: August 08, 2019, 10:06:37 PM by nordine »

Offline panic

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Re: Persistent Screen problem, BIOS malware
« Reply #18 on: August 09, 2019, 01:09:35 AM »
Yes it is this, two aspects of infection, thank you!

I think you have misread or misinterpreted my answer.

What I was trying to say was "Someone sat, leant, stepped on or dropped something on your laptop and broke the display panel".

HTH
Ewen :-)
As your mums would say, "If you can't play nice with all the other kiddies, go home".
All users are asked to please read and abide by the  Comodo Forum Policy.
If you can't conform, don't use the forum.

Offline nordine

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Re: Persistent Screen problem, BIOS malware
« Reply #19 on: August 09, 2019, 10:22:51 AM »
Your statement is "Your screen is definitely broken" I understand but it is not what I witness because it is an effect that shift from state to state and sometimes it target Windows functionalities therefore I suppose it is someone using remotely a malware, else it is a thing also that may spreed over the network as I witness inconvenient dis-functionalities on my phone.

In my consideration it is not two separate infections but only a one, therefore it originate in my view from the same malware. Thank You sir for your time!

Offline Citizen K

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Re: Persistent Screen problem, BIOS malware
« Reply #20 on: August 09, 2019, 11:37:00 AM »
I am with Panic and others this is a hardware issue.

In case of doubt it does not hurt to scan the computer with multiple scanners to see if you have malware. That's what will provide answers instead of deliberating what it could be. Your deliberations are getting in the way of testing your hypothesis.

Offline nordine

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Re: Persistent Screen problem, BIOS malware
« Reply #21 on: August 09, 2019, 12:00:04 PM »
Ok sir many thanks to You, and to the people of the community, good day to all!

Offline Citizen K

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Re: Persistent Screen problem, BIOS malware
« Reply #22 on: August 09, 2019, 01:18:08 PM »
If you want to scan try the following scanners:
Comodo Cleaning Essentials (start it from KillSwitch: https://help.comodo.com/topic-72-1-766-9067-Identify-and-Kill-Unsafe-Running-Processes.html )
TDSS Killer (rootkit scanner)
Emsisoft Emergency Kit
Super Antispyware Free version

Offline panic

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Re: Persistent Screen problem, BIOS malware
« Reply #23 on: August 09, 2019, 05:17:20 PM »
Your statement is "Your screen is definitely broken" I understand but it is not what I witness because it is an effect that shift from state to state and sometimes it target Windows functionalities therefore I suppose it is someone using remotely a malware, else it is a thing also that may spreed over the network as I witness inconvenient dis-functionalities on my phone.

In my consideration it is not two separate infections but only a one, therefore it originate in my view from the same malware. Thank You sir for your time!

Thanks for your patience on this issue.

There is one very, very simple method to determine if this is a hardware issue and I (LOL and every one trying to help you) really should have mentioned this earlier.

If you connect your laptop to an external monitor and the problem does not appear on the external monitor then it is very definitely a hardware problem with the display panel on your laptop.

My apologies for not thinking of this sooner.

HTH,
Ewen :-)
As your mums would say, "If you can't play nice with all the other kiddies, go home".
All users are asked to please read and abide by the  Comodo Forum Policy.
If you can't conform, don't use the forum.

Offline nordine

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Re: Persistent Screen problem, BIOS malware
« Reply #24 on: August 10, 2019, 05:56:20 PM »
I just have connected a external monitor and the screen is very clean so I suppose it is manifestly a hardware problem.
Although I have doubts because of the malicious interventions, for example close of applications or windows, changes of the screen calibration at the moment of redaction also the obstruction to use the graphic softwares, lose of connection without any possibility of reconnection, total freeze of the screen, move and hide of the cursor.

Now I will try the suggested scanners.
« Last Edit: August 10, 2019, 09:12:39 PM by nordine »

Offline Citizen K

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Re: Persistent Screen problem, BIOS malware
« Reply #25 on: August 11, 2019, 10:11:03 AM »
How long do those freezes last?

Offline nordine

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Re: Persistent Screen problem, BIOS malware
« Reply #26 on: August 11, 2019, 04:35:38 PM »
The freezes last nearly 2 minutes and happen maybe three times or two. for the results of the scans all the scanners had detected not any form of malware and this actually what was expected because the OS had been just reinstalled on a formatted disk.
« Last Edit: August 11, 2019, 05:16:47 PM by nordine »

Offline Citizen K

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Re: Persistent Screen problem, BIOS malware
« Reply #27 on: August 11, 2019, 05:25:12 PM »
Freezes that long typically indicate the presence of one or more problematic sectors on your hard drive. Could you check your hard drive with CrystalDiskInfo and post a screenshot? Please resize the screen of CDI to show all parameters when making the screenshot.

When you reformatted the hd did you do a quick format or a full (long) format?

Offline nordine

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Re: Persistent Screen problem, BIOS malware
« Reply #28 on: August 11, 2019, 06:50:58 PM »
I am not certain about the use of this tool.

Offline nordine

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Re: Persistent Screen problem, BIOS malware
« Reply #29 on: August 11, 2019, 07:08:39 PM »
Second benchmark

 

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