Author Topic: Free Virus/Spyware/Trojan/Malware removal by Comodo Experts 24/7/365  (Read 76009 times)

Offline SiberLynx

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Re:
« Reply #30 on: October 26, 2010, 03:57:45 PM »
MY COMODO I.S. GOT A TROJAN . AGENT/ GEN-FALCOMP IN PROGRAMFILES/COMODO
NOW WHEN C.I.S. RUNS A SCAN MY TOWER SHUTS OFF,[/u] WHY AND WHAT DO I DO?

Hi hokahey,

1) please never post in all capital letters – that is considered as shouting and swearing according to common ethic rules in any forum

2) never double-post.  You posted the same message into the wrong section & wrong thread (there is a reply by Chiron about that in another section )

3) Closer to the request :

- provide more info about your system;
- posting just the name of the infection says nothing & pretty much useless;
- submit the particular file that was flagged to Comodo developers for analysis
 as described here

4) From your description Comodo is flagging on of its own files from   "...\Program Files\Comodo\...”
That may happen but usually when the security flags its own component that is a False Positive.  So again - submit

5)
Do you have auto-quarantine or auto-deletion set in AV?
If so, disable that and set to Alert only (and never use such option with any security)
At this moment, according to your very brief description – it seems like Comodo is trying to quarantine or delete its own component and/or probably something else, which is vital and that causes the system to crash

My regards
« Last Edit: October 26, 2010, 06:34:01 PM by SiberLynx »
Main OS - Ubuntu
XP Pro, SP3 (32bit), Admin; Comodo Firewall 3.14.130099.587; Proactive with Defense+; Emsisoft Anti-Malware v9; Sandboxie
Win 7 x64, Admin (UAC off); Win7 advanced FW +TinyWall; Emsisoft Anti-Malware v9; Sandboxie
Win 7 Ultimate 32bit (UAC off); Emsisoft Internet Security v9 beta

Offline albertgonzo

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Re: Free Virus/Spyware/Trojan/Malware removal by Comodo Experts 24/7/365
« Reply #31 on: December 04, 2010, 03:00:53 AM »
How do I get this service and where?
 I  have infected registry keys that wont delete "access denied" ???
"permission not granted" "you do not have permissions" "I think its "Download Murlo" and "VIRUT BM"
The registry keys cant be deleted...how go about?

Offline SiberLynx

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Re: Free Virus/Spyware/Trojan/Malware removal by Comodo Experts 24/7/365
« Reply #32 on: December 04, 2010, 03:31:37 AM »
Hi albertgonzo , welcome to the forum

1st, be extremely careful with removing Registry Entries
The detections can be False Positives
Not every thing security is flagging is true - you have to investigate if you are not sure

Then you are not providing any information neither about your System Environment
(OS; service packs; platform; what security is in place.... etc.)
nor about what is flagged and by what?

Another point is - this thread (initially) is very old (May 04, 2008!)and the links provided by Melih are not working "the domain is for sale" it says  ???  
I have no idea why mods did not take care about that since .... that's not funny, actually

At least please follow the advices (and respectively the links) posted by EricHJ above - that may lead you to the right direction

My regards
« Last Edit: December 04, 2010, 03:34:22 AM by SiberLynx »
Main OS - Ubuntu
XP Pro, SP3 (32bit), Admin; Comodo Firewall 3.14.130099.587; Proactive with Defense+; Emsisoft Anti-Malware v9; Sandboxie
Win 7 x64, Admin (UAC off); Win7 advanced FW +TinyWall; Emsisoft Anti-Malware v9; Sandboxie
Win 7 Ultimate 32bit (UAC off); Emsisoft Internet Security v9 beta

Offline EricJH

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Re: Free Virus/Spyware/Trojan/Malware removal by Comodo Experts 24/7/365
« Reply #33 on: December 09, 2010, 11:43:26 AM »
Free Virus, Spyware, Trojan, Malware Removal[/url] by Comodo Experts!

It is free to try! Let the Comodo Experts clean your machine for you! The only thing you could lose is that virus/spwyare infecting your machine!!!

Service replaced with GeekBuddy. Details found here https://forums.comodo.com/general-discussion-off-topic-anything-and-everything/geek-support-for-free-yesfree-for-60-days-wwwgeekbuddycom-t64211.0.html;msg452910#msg452910

or http://www.livepcsupport.com/landpage3/index.php?src=AdWords


thank you

Melih
Melih recently edited the starting post to point to Geekbuddy now.

Offline vflflyer

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Comodo Reporting Rootkit.hidden[at]0
« Reply #34 on: April 16, 2011, 10:08:52 PM »
I have run a few scans with Comodo and it is reporting a rootkit virus, I am totally lost as how to get rid of this or if it is just a false positive.

Here are the results of the last scan:
Rootkit.HiddenFile[at]0 c:\Users\Vince\AppData\Roaming\Mozilla\Firefox\Profiles\c4drzawd.default\cookies.sqlite-journal
Rootkit.HiddenFile[at]0 c:\DkHyperbootSync

The scan before that was connected to a few index.dat files

Any help would be most appreciated!

[attachment deleted by admin]
Alienware MX17 R4 - 3820qm cpu - 32GB Ram - 680m GPU - 256 SSD - 500HD - Win7 64

Offline SiberLynx

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Re: Comodo Reporting Rootkit.hidden[at]0
« Reply #35 on: April 17, 2011, 05:31:07 AM »
I have run a few scans with Comodo and it is reporting a rootkit virus, I am totally lost as how to get rid of this or if it is just a false positive.

Here are the results of the last scan:
Rootkit.HiddenFile[at]0 c:\Users\Vince\AppData\Roaming\Mozilla\Firefox\Profiles\c4drzawd.default\cookies.sqlite-journal
Rootkit.HiddenFile[at]0 c:\DkHyperbootSync

The scan before that was connected to a few index.dat files

Any help would be most appreciated!
Hi vflflyer ,

Cookies are never presenting any threats whatsoever
Just Clean temporary file location/ Java cache & alike / cookies prior to scanning using any security irrespectively
Do not manage Cookies by any security. Most of them have an option to disable that
You can use either  your Brouser features and/or Tools like CCleaner prior to any scan

In addition use proper AV solution not the Comodo's one
Firewall is strong ; Defense+ is a decent HIPS ... other components -  just ... forget about'em

My regards
« Last Edit: April 17, 2011, 05:34:46 AM by SiberLynx »
Main OS - Ubuntu
XP Pro, SP3 (32bit), Admin; Comodo Firewall 3.14.130099.587; Proactive with Defense+; Emsisoft Anti-Malware v9; Sandboxie
Win 7 x64, Admin (UAC off); Win7 advanced FW +TinyWall; Emsisoft Anti-Malware v9; Sandboxie
Win 7 Ultimate 32bit (UAC off); Emsisoft Internet Security v9 beta

Offline EricJH

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Re: Free Virus/Spyware/Trojan/Malware removal by Comodo Experts 24/7/365
« Reply #36 on: April 17, 2011, 08:07:00 AM »
I have run a few scans with Comodo and it is reporting a rootkit virus, I am totally lost as how to get rid of this or if it is just a false positive.

Here are the results of the last scan:
Rootkit.HiddenFile[at]0 c:\Users\Vince\AppData\Roaming\Mozilla\Firefox\Profiles\c4drzawd.default\cookies.sqlite-journal
Rootkit.HiddenFile[at]0 c:\DkHyperbootSync

The scan before that was connected to a few index.dat files

Any help would be most appreciated!
Before cleaning the cookies please consider submitting this file to Comodo as a false positive following How to report False Positives - Please read this before submitting !. That would greatly help Comodo.

Offline vflflyer

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Re: Free Virus/Spyware/Trojan/Malware removal by Comodo Experts 24/7/365
« Reply #37 on: April 17, 2011, 12:45:50 PM »
What about the rootkit.hidden[at]0 c:\DkHyperbootSync? That is related to Diskeeper.

I am not worry about the cookies as I know how to get rid of them.

I will do another scan and the results will be different, I will post them.
Alienware MX17 R4 - 3820qm cpu - 32GB Ram - 680m GPU - 256 SSD - 500HD - Win7 64

Offline EricJH

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Re: Free Virus/Spyware/Trojan/Malware removal by Comodo Experts 24/7/365
« Reply #38 on: April 17, 2011, 01:22:43 PM »
Pleaser report in the other topic in the Anti Virus Help board. That is a better place for your problem.

Offline 5718Dewey

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Re: Free Virus/Spyware/Trojan/Malware removal by Comodo Experts 24/7/365
« Reply #39 on: January 10, 2012, 06:18:00 PM »
Free Virus, Spyware, Trojan, Malware Removal[/url] by Comodo Experts!

It is free to try! Let the Comodo Experts clean your machine for you! The only thing you could lose is that virus/spwyare infecting your machine!!!

Service replaced with GeekBuddy. Details found here https://forums.comodo.com/general-discussion-off-topic-anything-and-everything/geek-support-for-free-yesfree-for-60-days-wwwgeekbuddycom-t64211.0.html;msg452910#msg452910

or http://www.livepcsupport.com/landpage3/index.php?src=AdWords


thank you

Melih
I am going to try this let you know .Thanks

 

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