COMODO logo in IE

Business / Enterprise Security Products & Services Trustlogo
1

Hi,
I have sucessfully installed COMODO SSL on my website (see http://www.worldoftaste.eu).
Unfortunatley, in Internet Explorer (Firefox works fine), I’m now getting a white line at the top and bottom of each page, instead of the usual background colour (#ECEED5). These white lines appear where the top and bottom margins I’ve set in the “body” of my style sheet are. This has only happened since installing COMODO.

Has anyone had a similar problem?
Does anyone know how to correct this?

Any help is much appreciated.

James.

2

Hi,

You may be better passing this on to support@comodo.com they should be able to help you quickly.

Mike

3

Thanks Mike, will do.

4

Hi,
I sent a note to support@comodo.com on the 14th, but have not had a reply. Does anyone who how long it takes them?

Cheers,
James.

5

Strange. From my experience they reply usually in 12-24 hours.

6

Very strange!

i will check

Melih

7

Hi jdurrant,

Apologies if no-one has responded to you.

I will send you a personal email.

I have scanned our support system and cannot find the email you sent.
I used the email addres you use for the forum.

Garry Bickerton
Head of Global Support and Customer Care Manager

8

Hi,

This is what our developer has identified:

This is attributed to the CSS style rule below where the customer has specified a margin of 6px top and bottom.

The customer should set ‘padding: 6px 0px 6px 0px;’ and ‘margin:0px;’
(sans quote) to achieve the effect of adjusting the positioning of the main body content.

PADDING defines the space between elements meanwhile MARGIN defines space around the elements.

Adjusting the ‘Margin’ for the body tag would affect the content relative to the HTML tag which has a background color of white, which then produces the whitespace.

BODY {
background-color:#ECEED5;
color:#003366;
margin: 0px;
margin-top:6px;
margin-bottom: 6px;
padding: 0px;
font: 12px Verdana, Arial, sans-serif;
line-height:16px;
scrollbar-face-color: #DEE3E7;
scrollbar-highlight-color: #FFFFFF;
scrollbar-shadow-color: #DEE3E7;
scrollbar-3dlight-color: #D1D7DC;
scrollbar-arrow-color: #006699;
scrollbar-track-color: #EFEFEF;
scrollbar-darkshadow-color: #98AAB1;
}

I hope this helps…if it fixes the problem please comment on the forum.
If not, then please IM me.

Garry Bickerton
Head of Global Support and Customer Care Manager

9

Garry,
excellent, that’s done the trick.

Many thanks for your help.

James.