Won't accept my ID

Hi Comodo, when I installed livePCsupport I tried to run it but when I enter my subscriber ID I get a “Could not connect to server. Make sure your username and password is correct.” I don’t need it working now, but it’d be nice to have it working. Thanks.

We would request you to let us know the version number of the LPS application you’ve installed on your PC.

Thanks & Regards,