Windows XP mounting backup

First of all thank you for the wonderful software your company delivers for free. Secondly I have a problem with Comodo Backup running on Windows XP. I made a system backup using shadow copy method (mbr track + system partition) and everything went fine. When I want to mount the system partition (Snapshot0 - C:) I get “an error occur while mounting the selected backup”. I tried reinstalling the program but still the same issue.

Hi

Please try again, then collect the debug logs

You can also try the lastest CB BETA

Thanks

Installed the latest BETA but the same story. When I try to mount the selected partition: “An error occurred while mounting the selected backup”. And this is from the debugging log:

[28.11.2012 17:44:08:682|000508|00000598|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:19:870|000508|00000918|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:19:885|003381|00000918|CBUPlugInPartition] CoreDeviceIoControl failed with status: 100031 Drive:\.\R:
[28.11.2012 17:44:19:885|000068|00000764|MountThreadProgressBody] 1
[28.11.2012 17:44:19:885|004359|00000918|CoreVirtualDiskMountManage] CBUPlugInPartition failed with status: 100031
[28.11.2012 17:44:19:901|000523|00000918|MountThreadBody] Mount Thread: CoreVirtualDiskMountManage failed with status: 100031
[28.11.2012 17:44:19:901|000068|00000764|MountThreadProgressBody] 1
[28.11.2012 17:44:31:729|000508|0000033c|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:31:729|000068|00000f00|MountThreadProgressBody] 1
[28.11.2012 17:44:31:745|000068|00000f00|MountThreadProgressBody] 1
[28.11.2012 17:44:31:745|003381|0000033c|CBUPlugInPartition] CoreDeviceIoControl failed with status: 100031 Drive:\.\K:
[28.11.2012 17:44:31:745|004359|0000033c|CoreVirtualDiskMountManage] CBUPlugInPartition failed with status: 100031
[28.11.2012 17:44:31:760|000068|00000f00|MountThreadProgressBody] 1
[28.11.2012 17:44:31:760|000523|0000033c|MountThreadBody] Mount Thread: CoreVirtualDiskMountManage failed with status: 100031
[28.11.2012 17:44:32:635|000508|00000570|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:32:666|000068|00000a48|MountThreadProgressBody] 1
[28.11.2012 17:44:32:666|000523|00000570|MountThreadBody] Mount Thread: CoreVirtualDiskMountManage failed with status: 100031
[28.11.2012 17:44:35:026|000508|00000954|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:35:026|000068|00000fbc|MountThreadProgressBody] 1
[28.11.2012 17:44:35:026|003381|00000954|CBUPlugInPartition] CoreDeviceIoControl failed with status: 100031 Drive:\.\K:
[28.11.2012 17:44:35:041|004359|00000954|CoreVirtualDiskMountManage] CBUPlugInPartition failed with status: 100031
[28.11.2012 17:44:35:041|000068|00000fbc|MountThreadProgressBody] 1
[28.11.2012 17:44:35:041|000523|00000954|MountThreadBody] Mount Thread: CoreVirtualDiskMountManage failed with status: 100031"

Please help me to solve this issue. Thank you for your time.