First of all thank you for the wonderful software your company delivers for free. Secondly I have a problem with Comodo Backup running on Windows XP. I made a system backup using shadow copy method (mbr track + system partition) and everything went fine. When I want to mount the system partition (Snapshot0 - C:) I get “an error occur while mounting the selected backup”. I tried reinstalling the program but still the same issue.
Installed the latest BETA but the same story. When I try to mount the selected partition: “An error occurred while mounting the selected backup”. And this is from the debugging log:
[28.11.2012 17:44:08:682|000508|00000598|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:19:870|000508|00000918|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:19:885|003381|00000918|CBUPlugInPartition] CoreDeviceIoControl failed with status: 100031 Drive:\.\R:
[28.11.2012 17:44:19:885|000068|00000764|MountThreadProgressBody] 1
[28.11.2012 17:44:19:885|004359|00000918|CoreVirtualDiskMountManage] CBUPlugInPartition failed with status: 100031
[28.11.2012 17:44:19:901|000523|00000918|MountThreadBody] Mount Thread: CoreVirtualDiskMountManage failed with status: 100031
[28.11.2012 17:44:19:901|000068|00000764|MountThreadProgressBody] 1
[28.11.2012 17:44:31:729|000508|0000033c|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:31:729|000068|00000f00|MountThreadProgressBody] 1
[28.11.2012 17:44:31:745|000068|00000f00|MountThreadProgressBody] 1
[28.11.2012 17:44:31:745|003381|0000033c|CBUPlugInPartition] CoreDeviceIoControl failed with status: 100031 Drive:\.\K:
[28.11.2012 17:44:31:745|004359|0000033c|CoreVirtualDiskMountManage] CBUPlugInPartition failed with status: 100031
[28.11.2012 17:44:31:760|000068|00000f00|MountThreadProgressBody] 1
[28.11.2012 17:44:31:760|000523|0000033c|MountThreadBody] Mount Thread: CoreVirtualDiskMountManage failed with status: 100031
[28.11.2012 17:44:32:635|000508|00000570|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:32:666|000068|00000a48|MountThreadProgressBody] 1
[28.11.2012 17:44:32:666|000523|00000570|MountThreadBody] Mount Thread: CoreVirtualDiskMountManage failed with status: 100031
[28.11.2012 17:44:35:026|000508|00000954|CBUGetInfoAboutMountedBackup] CoreRegOpenKeyEx failed with status: 67
[28.11.2012 17:44:35:026|000068|00000fbc|MountThreadProgressBody] 1
[28.11.2012 17:44:35:026|003381|00000954|CBUPlugInPartition] CoreDeviceIoControl failed with status: 100031 Drive:\.\K:
[28.11.2012 17:44:35:041|004359|00000954|CoreVirtualDiskMountManage] CBUPlugInPartition failed with status: 100031
[28.11.2012 17:44:35:041|000068|00000fbc|MountThreadProgressBody] 1
[28.11.2012 17:44:35:041|000523|00000954|MountThreadBody] Mount Thread: CoreVirtualDiskMountManage failed with status: 100031"
Please help me to solve this issue. Thank you for your time.