Ok, first things first, I’ve started using Comodo a few months ago after reading reviews that it was awesome and I was thinking of using something else or an even better alternative for a free antivirus software that i can recommend to others(i recommended Comodo to my friends) all went well because I began to love it after i installed it on our dell inspiron 1525 with windows 7 installed, same thing with my sister’s laptop and my dad’s too. Then I had a friend who asked me to install Windows 8 on his Samsung N100 because it did not have an OS installed and it was a gift supposedly for his girlfriend. After doing so, I installed Comodo and updated it, when I restarted it went to a black screen. So I had to refresh the OS (it’s a new feature of Windows 8 ) where all applications installed will be removed but the files remain intact and the system itself will be set back to its previous setting.
But the Windows 8 apps require a minimum of 1024 x 768 resolution, the netbook only has 1024 x 600 so I had to set it back to Windows 7 Home Premium and installed Comodo and it was all ok. Then in our dell inspiron I noticed that it went to a black screen too after logging in same thing with my friend’s netbook which was peculiar. So I refreshed it again, reinstalled all the required applications (adobe reader, ms office, skype) and lastly Comodo because I wanted to leave it there while downloading virus database signature updates. It went to a black screen after restart AGAIN, and believe me I did this twice before I realized what was in common with what I did to my friend’s netbook and our dell inspiron 1525. I started searching google and investigating and what-not, some say the result of the “black screen” was an old video/graphics driver, or the remedy was to flash the BIOS or update it, there were a lot of solutions but they did not work for me.
In the black screen after log in, i can bring up task manager and execute or run commands/tasks, I relaized that i can bring up any application by typing it in the new task option, so I investigated again by bringing up firefox and started reading on how to remedy this. Then I realized that the last thing I did before the screen went black was installing Comodo. So i typed in “appwiz.cpl” which brings up add or remove programs in Windows 8 and uninstalled Comodo and it brought me back to my desktop after logging in! This just occurred several minutes ago. Don’t get me wrong, I love Comodo and the purpose of writing this is for the Comodo team’s information so that they can investigate this issue, I am writing this post on the same laptop where Comodo was uninstalled.