I usually leave my desk top on and have never had any issues until this morning when I found a pop up saying that I have an integrity issue . . . win32/matefender . . . whatever that is.
Any assitance in removing this woul dbe appreciated.
I have run SpyBot, Ad-Aware, Hijack This, and a few others but can’t seem to remove it.
Sorry about your infection. I just googled to try and find some help and found a website saying McAfee and CA Anti Virus can detect and remove this. CA has a Free online scanner. This should detect it and remove it. http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx Also it uses Internet Explorer to scan. Hope this helps.
Hm I’m not sure why it’s not working for you. Sorry bout that though. But also maybe try a-squared free it had about 904,000 Signatures in it’s database so maybe it could find it? Here is the link: http://www.emsisoft.com/en/software/free/
That one is what I refer to as “bogusware” known as “UltimateDefender” … it SHOULD appear in your “add/remove programs” on the control panel. If so, that should get rid of it right there. Doesn’t help that AV’s often change the name of bogusware so that the association isn’t obvious.
To do it manually:
Step 1 : Use Windows File Search Tool to Find Ultimate Defender Path
Go to Start > Search > All Files or Folders.
In the “All or part of the the file name” section, type in “Ultimate Defender” file name(s).
To get better results, select “Look in: Local Hard Drives” or “Look in: My Computer” and then click “Search” button.
When Windows finishes your search, hover over the “In Folder” of “Ultimate Defender”, highlight the file and copy/paste the path into the address bar. Save the file’s path on your clipboard because you’ll need the file path to delete Ultimate Defender in the following manual removal steps.
Step 2 : Use Windows Task Manager to Remove Ultimate Defender Processes
To open the Windows Task Manager, use the combination of CTRL+ALT+DEL or CTRL+SHIFT+ESC.
Click on the “Image Name” button to search for “Ultimate Defender” process by name.
Select the “Ultimate Defender” process and click on the “End Process” button to kill it.
You should now be able to remove the remainder of that folder’s contents and be solved. You have either an ancient version of the Java running, and should uninstall all existing Java and then download the latest from the Sun Java site and that should stop it from getting back in …
Thank you Kevin for shining a little light on the situation.
This is the second thread where I’ve seen win32/matefender discussed.
It looked to be a fairly well know piece of fraud-ware.
Do you know if we detect or remove it?
Thanks Kevin, Cat and all . . .
I will follow your instructions as soon as I complete all the ■■■■ I started in SAFE mode.
And will check back with you in the morning to give you an update . . .