Why I don't like Symantec - and maybe you shouldn't either

One of many reasons is because they obviously unashamedly lie to their customers.
One of many reasons is because they love to acquire - whilst making false promises - and afterwards kill formerly fine companies and their products.

Personal conclusion: They’re pretentious A$$h0leZ (pardon me for using this word).

In 2005 (August) they acquired Sygate. In November of 2005 they killed Sygate. Sygate’s Personal Firewall had undoubtedly been the very best of the bunch out there until then.


Sygate is the market-leader in network access control solutions for the large enterprise. Through intelligent policy enforcement, its solution ensures "Compliance on Contact," protecting computers, data and networks from misuse, malicious access and misconfiguration. Using Sygate solutions, the world's largest organizations protect their networks, enforce business policies, and automate security practices to regain control of network security, reduce costs, and ensure compliance across the organization. Partnerships with industry leaders, including Alcatel, Aruba, Aventail, Cisco, Enterasys, Extreme Networks, Hewlett Packard, iPass, Juniper Networks, Microsoft and Nortel enable Sygate's technology to operate seamlessly across multiple platforms and applications. Sygate Technologies is headquartered in Fremont, California. For more information, please visit www.sygate.com
Important Notice: Effective November 30th, 2005 all Sygate personal firewall products will be discontinued.


In 2008 they acquired PC Tools. Only to let it finally, rather unnoticed by the public, die in 2013.

“We are excited :-TD to welcome PC Tools into the Symantec consumer family and believe the combination :-TD of our two companies will provide additional :-TD value and choice :-TD for consumers worldwide to better :( enable and protect their digital life," said Janice Chaffin, Symantec Group President of Consumer Products. “By adding PC Tools, we build on the market-leading success of Symantec’s consumer offerings and firmly position ourselves for continued incremental growth in a rapidly expanding market."

PC Tools will maintain separate operations :-TD within Symantec’s consumer business unit, with Simon Clausen, PC Tools, Chief Executive Officer, leading the team and reporting to Janice Chaffin, Symantec Group President of Consumer Products. PC Tools will continue :stuck_out_tongue: to offer their products under the PC Tools brand and serve its customers through its existing partners and channels. PC Tools is* a privately held company headquartered in Australia††, with offices in USA, UK, Ireland and the Ukraine. Their customers are** located across the globe and their products are*** available in more than 196 countries†††.

*** were
†† not any longer
††† in not a single country.

In 2013 they finally killed PC Tools.

PC Tools [b]was[/b] dedicated to building and supplying consumers with simple, effective and affordable PC security and performance tools
Symantec retired the PC Tools Security portfolio (PC Tools Internet Security, Spyware Doctor and Spyware Doctor with Antivirus) on May 18, 2013.

This activity will not impact PC Tools Utilities products. We are retiring the PC Tools Security portfolio as we focus on streamlining our product range to provide fewer, better solutions for our customers. As an alternative to your PC Tools Security solution, Symantec recommends the award-winning, new Norton Internet Security.

The current PC Tools Utility range consisting of File Recover, Performance Toolkit, Privacy Guardian, and Registry Mechanic was retired on Wednesday, December 4, 2013, and will no longer be sold or renewable from this date forward.


List of Symantec’s “Acquisitions”:

Still hungry, Symantec? Come on, confess…

Cheers, REBOL.

When they said PC Tools would continue, they didn’t say forever. I don’t see a lie there. They did keep it for quite a while and even continued offering the firewall as a free product for a time. Many companies acquire and then eventually eliminate smaller entities. One of the latest examples is Acer killing off EMachines. Automobile manufacturers have done similar things. I have no grudges towards Symantec and used their products for over 10 years with no problems. The only reason I don’t now is because CIS is free and NIS is not. As far as I’m concerned all the stories about performance issues are myths. I never experienced any. They still make fine products and deserve credit and thanks for being at the forefront of computer security since the dawn of personal computing.

Ok then, let’s quote again: :slight_smile:

“We are excited to welcome PC Tools into the Symantec consumer family and believe the combination of our two companies will provide [b]additional[/b] value and [b]choice[/b] for consumers worldwide to better enable and protect their digital life,"

Now, they’ve been increasingly REDUCING “consumers choices” by their strategy, right? 88) :wink:

Their promoted “choice” (then and now) is (was) NIS, of course… 8)
Prove me wrong, please. :stuck_out_tongue:

Kind regards, REBOL. :slight_smile:

Again,it doesn’t say forever.

True. Sad but true. Because they already knew THEN they had to destroy the company and their product(s). Again, prove me wrong?
Somewhat reminds me of Swedish software company Lavasoft’s (Ad-Aware) fate.
Interesting thing, ever read about it? Canadian criminals bought a trusted Swedish security company. How great was that?.. 88)

“Trust” is a fine word. Most of the time being misused, though.

Kind regards, REBOL.

Large companies buying out competitors to eliminate the competition is something that goes on all the time in all businesses. Singling out Symantec for doing what companies have been doing almost from the dawn of Capitalism and free enterprise is a bit disingenuous. It’s sad to see but unfortunately is a fact of life in the business world.

Yeah I know, economic practices (including business operations of security software companies) are purely based on Darwinism, not so much on ethical values or social conscience…

Kind regards, REBOL.