Deselect WHAT during the install? TrustConnect? Um, just how are users supposed to know what components are freeware and what are PAYWARE unless those same users are TOLD? Explain how users are supposed to deselect the install of livePCsupport since there is no such option to do so during the install.
Yes, freeware (and crippled or non-crippled version w/o support) have been around for a lot longer than Comodo has been giving away their software. Comodo isn’t blind to what they are doing. The same noise caused by Microsoft trying to foist MSN on Windows 95 users is the same noise Comodo deserves when they employ the same tactics. Apparently you don’t understand how very easy it is to set an attribute in the installer to disable the selection or installation of a bundled component.
Despite your argument (all about which discusses how great is the software) does NOT alter the definition of “adware” for which this product qualifies. We all know about author that foist software included in bundling of their products. It has become a long-time bane of software, especially freeware, so much so and for so long that users actually are no longer surprised at the tactic. They’ve become numb to the insult. If the default selection is not to install the foistware, the product itself would remain freeware. However, if the installer defaults to installing the foistware, regardless of how noble is the offer or great the product, then that product is adware. There are lots of adware that is very good … providing the user KNOWS what they are getting. Show me where during the installation the user is informed that TrustConnect is a trial version and a payware service. Show me during the install where the user even has a choice not to install livePCsupport or where they are informed that it is a payware service. You can’t. These components are foisted upon the unsuspecting users who only know that what they downloaded was told to them to be freeware.
I have many non-expert friends who end up with loads of ■■■■ on their hosts because they do “typical” installs instead of “custom” installs (where they can select just what NOT to include of the foistware that is bundled in the installer), or because they were never given a choice in the first place. The practice has become so rampant that it is now expected but that doesn’t change what is that practice.
Despite how delicious may be cactus juice, it doesn’t change the presence of the spines on the plant. Just because I enjoy part of the product doesn’t mean that I’ll be willfully blind to its negatives. Adware is a title deserved due to how Comodo configured their installer and/or not informing the user regarding the payware components bundled in with the freeware component(s). Being adware doesn’t change that the free portion of the installation is a very good product, but the goodness of the freeware product also doesn’t change that foistware is included by default or without choice during the install. I found it disappointing that Comodo would stoop to adware. Adware is an an appropriate categorization for Comodo’s product(s). Perhaps you would prefer the term foistware since it more accurately defines the practice being employed by their installer; however, the foisted components may themselves be freeware so it doesn’t accurately depict this situation in which the foisted components are payware.
Then remember that it isn’t just the install of the foistware that classifies CIS4 as adware. It is also all the links in their dialog screens trying to get users to subscribe to their livePCsupport service. Yes, CIS4 is a good product. I didn’t say it wasn’t. The free version of Avast is also adware due to the presence of an “upgrade” (to payware) shown in their Summary panel. I still use Avast; however, the install of Avast does not include any foistware as is afflicted in the Comodo offerings.
For CIS4 not to be adware would be very simple:
- Do NOT enable the foistware by default.
- DO explain to the users what are the bundled foistware products.
Then both freeware and payware users can use the exact same installer and make informed decisions as to what they want to include but without having to opt out of anything because the default is already to opt out. So, yes, Comodo wouldn’t even have to provide a different installer for the freeware version. They would just have to change the default behavior of their installer. They won’t because they know exactly why they setup their installer as they did.
Adware is NOT a perception. It is a fact in the behavior exhibited by the product.