waf.comodo.com 500 error

snewtonge · October 9, 2018, 2:53pm

I started receiving errors on servers saying they are getting a 500 error when cPanel is trying run an update for the ModSecurity vendor.

From the logs I see:

info [modsec_vendor] Updates are in progress for all of the installed ModSecurity vendors with automatic updates enabled.
warn [modsec_vendor] The system could not add the vendor: The system could not download the file “Free ModSecurity Rules from Comodo curl: (22) The requested URL returned error: 500 Internal Server Error

Viewing https://waf.comodo.com/ in a browser confirms the issue.

Having some issues?

okeycool · October 9, 2018, 9:14pm

I have the same problem.

CatalinS · October 9, 2018, 10:06pm

It has been down for half a day now. Guess they have a serious problem.

needsomehelp · October 10, 2018, 12:55am

Yes same here

Serhyo · October 10, 2018, 10:23am

Hi
The issue has been fixed.
Regards

SPDTeam · October 10, 2018, 11:29am

Hi SergeiP

https://waf.comodo.com is back up but I’m still receiving a 404 error when updating the vendor for https://waf.comodo.com/api/cpanel_apache_vendor.

Serhyo · October 10, 2018, 4:47pm

Issue fixed. Also I beleive that CWAF plugin v2.24 will become available again tomorrow.
Regards