I have CIS premium. I am running on windows 10. When I was on Windows 7, the signatures would normally update automatically. Now, I have to do it myself when Windows says that the virus database is out of date. I’ve looked in the settings, and I can’t find a “update databse automatically” but under “general settings - updates” i seee “automatically download program updates”.
Would you mind posting a screenshot of general settings > updates as check for “database updates every 6 hours” should be directly under automatically download program updates as seen here Comodo Internet Security Software Updates, Download Software Updates | COMODO. Also open up task scheduler and under task scheduler library their should be a sub-folder named COMODO, clicking that you should see all listed scheduled tasks set for comodo, can you post a screenshot of this also?
Windows Task Scheduler go to Start and type out Task and the Desktop App Task Scheduler should be listed click on that. See my screenshot for a reference though this is from Windows 7 but should be the same for Windows 10
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Thanks for that. I thought you were talking about a task scheduler in Comodo. I’ve looked at the schedular. and it says that the Virus database update is set to “ready” and it is due to run next at 3 in the morning. So I’m not sure why it doesn’t auto update.
In comodo could you try changing the update frequency to every 1 hour and keep your computer on for at least that amount of time without it going to sleep or hibernation? Then after a few minutes past the hour check the main interface and see what the last update time says, make sure you have advanced view enabled for the main comodo window.