New to the forum.
virus database update fails. found topics similar, tried the solutions. like manual update, command line, safe mode, reinstall etc. nothing worked.
OS: XP SP3
Verison of CIS: version 3.11.108364.552
Virus Signiture Database Version: 1
1)installed CIS first time. updated virus database. successful.
2)got a bases.cav file - size 103,823kb.
3)got a message: “you need to restart your computer for the signature updates to take effect”.
4) after restart bases.cav file back to original 4,546kb size and update status: “never updated”.