1. The full product and its version:
CIS 7.0.313494.4115
2. Your Operating System (32 or 64 bit) and ServicePack revision. and if using a virtual machine, which one:
Windows 7 Home Premium SP1 64bit - fully actualized
3. List all the configuration changes you did. Are you using Default configuration? If no, whats the difference?:
Clean installation of CIS. After previous uninstallation of RC version according to guide on this forum for uninstallation.
4. Did you install over a previous version without uninstalling first, or import a previous configuration file?:
no
5. Other Security, Sandboxing or Utility Software Installed:
no
6. Step by step description to reproduce the issue. Or if you cannot reproduce it, what you actually did before it happened, step by step:
1: installing CIS with initial scan and restart
2: trying to launch VirtualDesktop on AC - there is only logo of VD with circle - sometimes, it stays there for a very long time (till killing it) or it opens Libraries folder in Windows Explorer, ocasssionaly it launches but immediately switches off and opens the Libraries folder in Windows Explorer
3: with disconected AC (notebook running on batteries) - VD runs normally, even when AC is plugged again. After closing VD and trying to run it on AC - point 2 is repeating
4: resetting the sandbox doesnt help
7. What actually happened when you carried out these steps:
above
8. What you expected to see or happen when you carried out these steps, and why (if not obvious):
…