Virtual Kiosk - click on rt side of the screen pops up rectangle over icons[V6]

A. THE BUG/ISSUE - [list type=decimal]

[b]I opened CIS main screen, clicked on “Virtual Kiosk” and after I entered the sandboxed environment, I took a click with the mouse at the right handside of the monitor (randomly). Then, a sort of rectangle appeared that obstructed the icons partially. After I clicked again at the right side, it disappeared. And so on.

(The rectangle shouldn’t have appeared, so that I could click any icons in any part of the screen.)

The rectangle kept appearing as I wanted to click on one of the icons that was at the right. That “wall” appeared and wouldn’t let me click the icon. I clicked on the right and it disappeared again. And this cycle kept repeating.[/b]:

  • No software compatibility issue.:

  • I couldn’t find a fix by myself.:

B. MY SETUP [list type=decimal]

[li]CIS version 6.1.276867.2813:

  • D+/HIPS, Autosandbox/BBlocker, Firewall, & AV – ALL ENABLED:
  • Changes to config: enabled “Fully Virtualized” mode for BB sandbox:
  • Have NOT updated from a CIS 5. Clean install.:
    [/li]- No config import:

[li][list]Win 7, SP1, 32 bit, UAC default setting, Admin account, No VM (real system):

  • No other security software installed, neither now nor in the past.: a= b=
    [/list][/list][/list]

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Please edit your first post so that it follows the format provided in this topic. Also, be sure to include all required attachments.

Please let me know if you have any questions.

Thanks.

I have made some adjustments, hope to have it got right. :-
I tried to move the topic, but I couldn’t figure out how.

I hope it’s good the way it is now. :slight_smile:

Please copy and paste the code given in this post and fill in your answers after the colons.

Thanks.

PM sent.

Okay, for the time being I will move this bug report into the Non Format Issue Reports section. As soon as you are able to edit the report into the standard form please send me a PM and I can move it back.

Thank you.

I am having the same problem. when I enter the virtual kiosk screen is divided in half, it was then that I discovered that it has to do with the screen resolution.
if I leave the resolution at minimum (1024 x 768) screen kiosk is the virtual standard.
when I turn the resolution up to 1366 x 768 for the screen kiosk back to halve.
question: how do I change the screen resolution only the virtual kiosk?

Please put this in the standard format, as linked to above. Once that is done I can move this bug report to the portion of the format where it will be examined by Comodo devs. Currently, where it is, the devs will not see it.

Thank you.

Can you please check and see if this is fixed with the newest version (version 6.2.282872.2847)? Please let us know whether it is fixed or you are still experiencing the problem.

Also, note that all bug reports in the Non-Format section of the forum, which is where this report currently is, are not looked at by the devs. Thus, if the bug you were experiencing is still not fixed please edit your first post so that it is in the correct format (found here, with all required attachments, so I can forward this to the devs and get this problem fixed.

Thank you. PM sent.

Can you please check and see if this is fixed with the newest version (version 6.3.294583.2937)? Please let us know whether it is fixed or you are still experiencing the problem.

Also, note that all bug reports in the Non-Format section of the forum, which is where this report currently is, are mainly not looked at by the devs. Thus, if the bug you were experiencing is still not fixed please edit your first post so that it is in the correct format (found here, with all required attachments), so I can forward this to the devs and get this problem fixed.

Thank you.

PM sent.

cocalaur has informed me via PM that this issue is fixed for CIS version 6.3.294583.2937. Thus, I will move this to Resolved.

cocalaur, please let me know if the issue returns.

Thank you.