On installing 3.13 update, CIS (Version 3.13.119746.572) crashes if you do not reboot straight away. On subsequently rebooting windows XP freezes, requiring a turn off and on. The problem continues on subsequent reboots.
Processor: 32 bit
Your Operating System & version: XP SP3
Other Security and Utility Software Installed (eg Norton Internet Security 2009): Comodo - CIS, CVE, CIV, CLP, Easy VPN; Other- Filezilla, Wallwatcher, Sony Ericsson PC software, Actual Window Manager, Routerstats, Revo, Process Explorer, Copernic Desktop,
Steps to replicate: sorry did not want to put PC out of commission again today.
How you tried to resolve it:
a) Reboot (big red switch)
b) Boot into safe mode with networking, leave for at least one hour. My computer was usable in this mode.
c) Boot into normal mode, leave for at least 1 hour, during which AV database tries to update (again and again and again). Then it does, then all is OK. (On v 2978 now). (Coomputer unusable during this period - too slow)
I second this person’s miserable experience! I use XP SP3. The initial upgrade yesterday took more than an hour (and I have a T-2 connection). Once installed XP froze after the reboot as programs loaded. I had to reset my computer (push the on-off button). I went into Safemode and uninstalled CSI. Finally, my computer booted cleanly. So this morning I did a clean install and rebooted as required. My computer booted up just fine. I thought, wow, maybe this worked. But, wait! Once the VirusDEF file update engaged I was in an endless frozen loop again.
I had to re-image my hard drive from a Norton Ghost back up I made prior to all of this updating. Good to think ahead. Now I’m shopping around for alternative security solutions. COMODO, you ■■■■■■■ the pooch!