veeam Endpoint Protection BETA installation contain "Cloud Scanner.Trojan@2@1..?

Comodo Internet Security - CIS AV False Positive/Negative Detection Reporting
1

Hi,
During veeam Endpoint Protection BETA installation Comodo Internet Security alarms me that installer contain "Cloud Scanner.Trojan@2@1 - is it true or false…? File what is available to download from veeam is http://download2.veeam.com/Veeam.Endpoint.Backup.8.0.0.1822.BETA.zip

Please give me an answer

2

Hi,
During an installation of BETA Veeam Endpoint Backup dowloaded from http://download2.veeam.com/Veeam.Endpoint.Backup.8.0.0.1822.BETA.zip i have got an alert about Cloud Scanner.Trojan@2@1.

Please - verify that is true or not.

3

Hi mrusin1971,

Thank you for reporting this.
We’ll check it and get back to you soon.

Regards,
Karthik R

4

Moved to the f/p board.

5

Hi,
What did you mean writing… “Moved to the f/p board.”…?
Please - tell me how long I will be waiting for checking this installation contain or not this TROJAN…?

6

I moved your post to the board that handles false positive and false negative detections. I assume the detection is a false positive.

Wait a couple of days for the analyst to return.

After two days you may report it in Post here your unfixed FP’s (only after 2 days).

Another strategy is to unpack the zip archive and upload the offending file to Virus Total and see what other scanners think and then decide whether you would like to trust the file.

7

A work around for CIS blocking the installer is to uncheck “Do Not Show Popup Alerts” under the File Rating. This way you will be alerted if a cloud threat is detected, giving you the option to ignore/add to trusted files.

8

No - it’s not a solution. After unzipping file and running installer directly I have got the same situation. Comodo deletes files contain this trojan. Any other advice…?

9

Also disable Do not show antivirus alerts under Real Time Scanner settings.