(R)
Hi folks,
after reading for a while, I found some people (hi to all) with the same problem:
(galarfr,sendero,Cephari,sylenza,djgramm,nav1,…)
Here a little summary:
================ (:NRD)
Description:
- System Crash (Critical Error)
Firewall Version:
- 2.4.16.174 and 2.4.17.183
- ? 2.3.6.81 ?
Windows Version:
- XP pro/home with SP2
- Win 2000 SP4
- possibly all versions of WinXP/Win2000
Result/Event (Crash):
- RESTART (WinXP automatic restart setting: ON → Please set it to OFF)
or
- BSOD (Blue Screen Of Death) AKA - STOP-Message
Time-range from boot to failure:
- Unkown/Random
(from some minutes to hours)
Error Message (BSOD):
- IRQL_NOT_LESS_OR_EQUAL
With codes like:
- 1000000A (00000016,00000002,00000000,804F8C38)
- C000000A (00000016,00000002,00000000,804E469A)
- something similar
Concerned File (causing Problem):
- cmdmon.sys
Software POSSIBLY causing the proplem:
-
(quotation from Little Mac)
deamon tools; alcohol 120% and similar software (like Nero Image drive) -
!other software is possible, too!
(I read something about “Word” and my last active prog. before BSoD was “Excel”)
==========================================================
(CNY)
Please Help:
Go to Comodo Support, register on their system & raise a ticket on this issue. Support will probably need the CFP version, your OS & the minidump from the BSoD (which they’ll ask for).
Or attach the dump-files to your post (zipped).
!!!
!!!
FIRST AID:
!!!
!!!
-
…uninstall your current firewall version (all 2.4…) and install a older version (2.3…)
(try version: 2.3.6.81 or …45) - don’t forget to stop auto-updates -
reinstalling the 2.4. version as recommended in post _37
(https://forums.comodo.com/index.php/topic,5695.37.html)
does NOT help!
[b]-STATUS:
-
Problem known by comodo
-
in progress? (I hope)
-
(Quotation from -Melih- : wait for version 3.x.x.x)
[/b] -
Stand by for Updates… :SMLR
ADDITIONAL/SIMILAR THREADS (which I found):
https://forums.comodo.com/index.php/topic,6396.0.html
https://forums.comodo.com/index.php/topic,6423.0.html
https://forums.comodo.com/index.php/topic.6665.0.html
https://forums.comodo.com/index.php/topic,6336.0.html
https://forums.comodo.com/index.php/topic,6046.0.html
https://forums.comodo.com/index.php/topic,5596.0.html
PS: Please, help to solve the problem ASAP!
- bookmark this thread AND/OR link your thread here.
- post some additional informations.
- post some suggestions
- post other useful things here, that will help solving the problem.
THX,
hellraiser-rh (R)