Hello to all!
I’m writing because I right now see this behaviour too many times happening and I think there is something wrong somewhere.
I have two desktop PCs and two laptops, all with Comodo Firewall 11 (and all with windows 10 build 1809 64 bit)
I use SUMo software to check if any program installed has an update released or not, so, when Comodo release a CIS update, I know it in this way
No, I stop to use the Auto-update inside CIS, due to many troubles in the past, everytime I know there is an update I want to make a disk image (Acronis True Image) before doing any Comodo update, just in case… 8)
So back to the issue:
with all these computers, anytime there is a CIS update, on three of them is discovered by the Comodo Update function (activated manually) and installed, the last computer instead give me the response “the software is updated” when I already know that is not true!
Everytime this issue happen on that PC (not always on the same computer, it’s random), I have to Save the configuration, Uninstall manually the CIS, download the latest installer from Comodo web site, install the latest version and, finally, Import and activate the config previously saved
So, now just happen and I ran the Diagnostic tool inside the CIS, the response is “Too many troubles to fix, impossible to proceed” (translation based on my mind, my CIS is not in English) and I saved the report, here attached
I hope this report will help to understand whats going on!
Thanks in advance
Update: one laptop report updates avaiable, done, restart and CIS still report the version 22.214.171.12444. To get the CIS reporting the right version I have to fully uninstall it and install it back with the latest installer downloaded. No other way