BOClean can stall on updating with no visible signs that it has done so.
The connection has been open for some time now as I write. The BOC423.XVU file is sitting in my TEMP folder (ready to be copied to the proper folder presumably when the updating is finished) and I cannot right-click on the taskbar icon to get it to quit or do anything.
Needless to say, the icon doesn’t flash every 10 secs and so doesn’t appear active.
This is a serious issue in my mind because the program can be sitting there doing nothing, providing no protection, with no indication to the user that this is so. Most users wouldn’t notice the BOC423.XVU files in the TEMP folder nor the fact the icon isn’t flashing.
The only thing I could do is end the process in Task Manager.
I had an aborted update yesterday as well. Is this a Server problem at your end?
If I have to keep an eye on it every day, this isn’t a promising start…
After having Allowed total access to my pc in the network control rules for Boclean in/out, I still get a “boclean no update warning” about 10 minutes later. I had even changed some things in the router firewall but there was still one outgoing connection that wouldnt go through unless i set the rt. firewall on “low”. Packet Details
74.52.0.0 - 74.53.255.255
ThePlanet.com Internet Services, Inc.
1333 North Stemmons Freeway
Suite 110
Dallas
TX
75207
US
Technical Support
+1-214-782-7800
admins@theplanet.com
Thanks for the info sullo! I know who they are but what i don’t know is why CPF keeps on blocking TCP incoming communication on port 113 from them(74.52.200.146) and or why would they be trying to establish communications on port 113 with me it makes no sense?
Well I know you need to allow that if you want to receive the updates automatically… Anyhooo I just think its so awsome that im the only one that had problems updating because of my router firewall. :THNK
So you are saying that the ip address 74.52.200.146 belongs to BoClean??? and even so if it does how come CPF keeps blocking an incoming communication from 74.52.200.146? port 113! Can anyone explain this please?
I guess it’s possible that COMODO are using ‘theplanet’ as a hosting service for updates, but we would need confirmation of that from the powers that be.
I’ve never seen this, but I always have auto-update turned off, for everything.
Toggie
Update: I’ve just done a manual update of BOClean, and sure enough, it goes to ‘theplanet’ guess we have to wait for confirmation
A very interesting find Toggie! Then i guess it is true it does belong to BoClean!?
Update:It does connect to theplanet.com and as soon as i updated BoClean manually CPF blocked an incoming connection from the planet on port 113? lol oh well at least now we know its coming from the good guys and not bad ones lol Thanks for the help guys
Interesting Reply about Planet hosting Malware. I wont be re-installing Bo Clean until this is made clear that updates are safe. Lets hear from the top people here!
It seems that Comodo has purchased web-hosting for updates on some of their products, from other companies (The Planet is not the only “new” source I’ve seen). I have requested confirmation on this, but have not yet heard an official response.
LM
PS: If you have unexplained update issues, like the temp files not moving to the correct location and then being deleted, update crashes, or other weird things, Kevin would like to know about them, here: https://forums.comodo.com/index.php/topic,8915.0/topicseen.html
The Planet may have a poor record in regard to having clueless users getting owned but I wouldn’t worry about that happening to CBO.
Kevin’s not new to the game and has taken things like this into account with encryption and other checks.
